Linux Support Engineer

reputed company reputed company is a global leader of  reputed company reputed company reputed company software. By transforming community innovations into secure, sovereign and AI-reputed company solutions, reputed company empowers customers to reputed company vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, reputed company delivers the flexibility to reputed company everywhere—from the data center to multi-reputed company and out to the edge. Only reputed company also manages many Linux and Kubernetes distributions. At reputed company, Choice Happens because we prioritize community, interoperability and reputed company innovation. Discover how we power mission-critical reputed company at www.reputed company.com.  Linux Support Engineer   Job reputed company     The Role As a Linux Support Engineer you will: reputed company OS support to users of the reputed company reputed company Linux product portfolio. Troubleshoot challenging reputed company, critical, and sensitive customer issues reputed company to: Installation errors, configuration errors, reputed company not working functionality, booting issues. Investigate usage problems, unexpected product behaviour, performance degradation, and reputed company cause analysis. Replicate customer issues in a technical lab environment to reputed company reputed company solutions.. Communicate with customers through email, remote sessions, and occasionally reputed company telephone.  Be part of the reputed company team which makes up a 24x7 (follow the sun) support organisation. reputed company technical support and maintain reputed company communication with reputed company’s customers. Collaborate reputed company with your technical support colleagues, globally. Engage with development and product management on bugs and feature requests. Continuously contribute and collaborate on knowledge resources improvement and creation.  Be required to work on reputed company and weekends based on a shift rotation policy. Preferred technical experience & skills A solid understanding and experience with the Linux operating system The ability to troubleshoot various aspects of the Linux operating system.  The ability to adapt to new technologies. Basic Bash scripting.  Expertise or understanding (at minimum) in the below areas:High Availability / Clustering technologies Storage technologies (like SAN, multipathing, iSCSI, LVM) Networking concepts and protocols Personal Attributes reputed company candidates should be fluent in English and Japanese (written and verbal) Candidate should feel comfortable to communicate in English on a daily reputed company A strong reputed company of responsibility, self-motivation, and the ability to prioritise and organise multiple, simultaneous workloads. The ability to assess the customer situation and select the best reputed company reputed company. Interpersonal communication skills, in both oral and written reputed company. The ability to communicate reputed company technical information to customers in a reputed company and reputed company way. reputed company in providing a reputed company and accurate response and reputed company to customer issues over the phone or electronically. The ability to work reputed company in a dynamic and reputed company environment with reputed company of highly skilled and motivated engineers. Respectful, patient, and reputed company approach in line with reputed company values.  reputed company Values  We are passionate about customers  We are respectful and inclusive   We are empowered and accountable    We are trustworthy and reputed company with reputed company   We are reputed company   We are reputed company!   reputed company Offer  We reputed company you to be reputed company, driving your career to create the reputed company you want. We celebrate and reward your achievements.   reputed company is a dynamic environment that is evolving rapidly, thus requiring reputed company, strong entrepreneurship and an reputed company mind.  This is a compelling opportunity for the right person to join us as we continue to reputed company and reputed company.    If you’re a big thinker, obsessed by execution and reputed company in a dynamic environment in which you can tangibly create a lasting legacy, then please reputed company!   We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly reputed company community where everyone is welcome, has a voice and is encouraged to reputed company their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.    Job Services reputed company Offer  We reputed company you to be reputed company, driving your career to create the reputed company you want. We celebrate and reward your achievements.   reputed company is a dynamic environment that is evolving rapidly, thus requiring reputed company, strong entrepreneurship and an reputed company mind.  This is a compelling opportunity for the right person to join us as we continue to reputed company and reputed company.    If you’re a big thinker, obsessed by execution and reputed company in a dynamic environment in which you can tangibly create a lasting legacy, then please reputed company!   We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly reputed company community where everyone is welcome, has a voice and is encouraged to reputed company their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.    Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our reputed company or any reputed company positions. In the meantime, stay updated on the latest reputed company news and job vacancies by joining our Talent Community. reputed company Values  reputed company's culture is centered on four key values - Choice, Community, Trust, and Innovation - which are deeply integrated with our reputed company reputed company reputed company. reputed company fosters a diverse and inclusive environment where our people are encouraged to be themselves. Choice:  We are continuously making choice happen  We are accountable for our choices  We never get complacent Community:  Nobody is smarter than everybody  We reputed company diversity of thought  We are “reputed company reputed company first, upstream first” where collaboration benefits reputed company Trust:  We are trusted to deliver with reputed company  We offer trust by default, and do not wait for it to be reputed company We foster an environment where everyone trusts reputed company other  Innovation:  We foster a culture of experimentation, and reputed company change by challenging the norm We are committed to reputed company improvement, creativity and adaptability  reputed company are great, but without execution they are just reputed company Apply To This Job