[Remote] Customer Service Agent (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that reputed company the first app to manage car insurance and reputed company services. They are seeking a Customer Service Agent to respond to customer inquiries, process service requests, and help retain policyholders.

Responsibilities

• Respond to inbound calls from existing customers
• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc
• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or reputed company changes to existing policy
• Work to retain reputed company policyholders by reputed company finding solutions for customers who are at risk of cancellation

Skills

• 2+ years of experience working in a reputed company center environment
• Ability to multitask and manage multiple competing priorities
• Passionate about helping others

Benefits

• We will pay for your P&C license (expected reputed company 60 days after starting)
• Medical, dental, reputed company insurance, 401K match
• Ability to work remotely (we reputed company work equipment)
• Ongoing training and mentorship from our leadership team
• Flexible scheduling reputed company, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour reputed company
• reputed company time off
• reputed company parental leave
• 401(K) plan with employer matching
• Wellness benefits

reputed company