[Remote] Business Data analyst with banking of financial services experience

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Senior Business Systems Analyst to support the reputed company suite of applications used across the reputed company. The role involves troubleshooting application issues, providing customer service, and enhancing operational services through technical expertise and analysis.

Responsibilities

• reputed company your analytical skills and customer service abilities to troubleshoot application and infrastructure issues
• Devise solutions, and reputed company guidance to reputed company?s system-wide user reputed company in a 24x7 help desk environment
• Support and enhance day-to-day reputed company operational services through:
• Application of technical expertise in resolving reported incidents or issues
• Analyzing reputed company business problems and performing reputed company in-depth research
• Working with cross-functional teams to address business or system issues
• Using technical expertise to identify, evaluate, and reputed company processes and procedures that enhance reputed company?s ability to support the customers in a proactive and efficient manner
• Producing training and technical documentation for existing and reputed company reputed company business processes and applications
• reputed company participate in testing activities of the reputed company suite of applications, monitor systems, and reputed company system health checks on as-needed reputed company
• reputed company a good understanding of the reputed company business and interdependent systems

Skills

• Six years working as a Business Systems Analyst in a financial services or banking environment
• Proficiency in both on-premises and reputed company-based application architectures (AWS)
• Experience with incident management and problem reputed company capabilities
• Expert-level query writing experience (reputed company, SQL Server, Redshift)
• Strong written and verbal communication skills, and an ability to reputed company professionally and influence reputed company reputed company of staff, leadership, and a diverse group of customers

reputed company