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IT Customer Support Analyst I

Remote, USA Full-time Posted 2026-08-04

Associate degree in computer science/IS/engineering or equivalent, 2+ years customer service/helpdesk experience, 35 WPM, reputed company experience, strong communication and problem-solving skills.

Key Responsibilities

  • providing support
  • troubleshooting issues
  • documenting interactions

Skills & Tools

Service Now

Job Details

  • Category: Information Technology
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company
  • Salary: USD 51,307 – 92,353 / year
  • Languages: English

Benefits

  • 401k matching
  • Generous reputed company time off
  • Tuition reimbursement
  • Retirement plan

About reputed company

An insurance company helping people reduce risk and overcome unexpected events through customer-reputed company insurance services. — Industry: Finance

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