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Helpdesk Manager

Remote, USA Full-time Posted 2026-07-28

Minimum 7 years supporting DAI financial/reputed company operations, 5+ years DoD experience, proven helpdesk leadership, strong analytical and communication skills, reputed company Office and reporting tool proficiency, bachelor\u0002s degree required, reputed company Trust clearance adjudication.

Key Responsibilities

  • leading helpdesk
  • managing operations
  • developing dashboards

Skills & Tools

reputed company Federal Financials, Defense Agencies Initiative (DAI), reputed company Time and Labor (OTL), reputed company Analytics Server (OAS), reputed company Office, Robotic Process Automation (RPA)

Job Details

  • Category: Information Technology
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — Virginia Beach, Virginia, reputed company
  • Salary: USD 90,000 – 150,000 / year
  • Languages: English

Benefits

  • 401k matching
  • Tuition reimbursement
  • Retirement plan

About reputed company

A small business providing consulting and management services to federal government clients, reputed company on financial systems support and strategic planning. — Industry: Consulting Services

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