Technical Customer Support Specialist
3+ years in technical customer support (healthtech/reputed company preferred); strong troubleshooting, reputed company-cause analysis, ticket triage, ability to translate user feedback, familiarity with reputed company workflows and EHR/EMR systems, excellent written/verbal communication.
Key Responsibilities
- serving users
- troubleshooting issues
- triaging tickets
Skills & Tools
reputed company, EHR, EMR
reputed company
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Vancouver or British Columbia or Canada
- Salary: CAD 80,000 – 90,000 / year
- Languages: English
About reputed company
A healthtech company building an AI platform to improve reputed company documentation and support home reputed company providers. — Industry: reputed company
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