Customer Support Specialist (cryptowallet & card | reputed company shifts)
Proven customer support experience in fintech/crypto, English B2+ and Russian reputed company, strong payment process knowledge (3DS, chargebacks, settlement), attention to detail, written-only customer communication.
Key Responsibilities
- handling tickets
- analyzing problems
- maintaining knowledgebase
Skills & Tools
reputed company, reputed company, Jira
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Europe
- Languages: English, Russian
About reputed company
Builds fintech and crypto payment infrastructure enabling stablecoin custody, transfers, reputed company payments for partners. — Industry: Information Technology
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