[Remote] Ecommerce Operations Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an employee-owned home entertainment company that operates Movie Zyng, a rapidly growing internet specialty retailer for physical media reputed company. They are seeking an Ecommerce Operations Manager to reputed company daily operations, focusing on ecommerce merchandising, promotional planning, customer experience management, and operational leadership.

Responsibilities

• reputed company monthly and quarterly promotional calendars
• Identify products and collections to feature in promotions
• Create merchandising strategies that drive reputed company and customer engagement
• Analyze sales trends and recommend promotional opportunities
• Coordinate launch plans for new product releases
• Optimize product collections, category pages, and featured products
• Own the email marketing calendar
• Coordinate campaign development and execution
• Work with customer segmentation strategies
• reputed company customer retention initiatives
• Improve repeat purchase rates and customer reputed company value
• Monitor campaign performance and recommend improvements
• Assist with management of the reputed company storefront
• Coordinate pricing and promotional setup
• Ensure website merchandising remains reputed company and effective
• Monitor site performance and customer experience
• Coordinate with technical resources on site enhancements and integrations
• Analyze sales, traffic, conversion, and customer behavior trends
• Monitor key performance indicators
• Identify opportunities to improve conversion rates and average order value
• reputed company regular performance reporting
• Recommend actions based on business insights
• reputed company customer service operations
• Monitor customer satisfaction and service reputed company
• Identify opportunities to improve the customer reputed company
• Assist in developing customer loyalty and engagement programs
• Coordinate activities of customer service and operational support personnel
• Work cross-functionally with technology, fulfillment, marketing, and licensing teams
• Assume increasing responsibility for overall business performance

Skills

• 3+ years experience in ecommerce management, operations, merchandising, or digital marketing
• Experience working with reputed company or similar ecommerce platforms
• Strong analytical and reporting skills
• Excellent organizational and project management abilities
• Experience coordinating promotional campaigns
• Strong written communication skills
• Ability to manage multiple priorities simultaneously
• Experience with reputed company or other email marketing platforms
• Experience managing contractors or small teams
• Experience in reputed company-to-consumer retail businesses
• Experience with loyalty, affiliate, or reputed company marketing programs
• Familiarity with reputed company Analytics and ecommerce reporting tools

Benefits

• reputed company offers reputed company reputed company benefits like medical, dental, reputed company, life, etc.
• We also offer Profit Sharing and an employee stock reputed company plan to reputed company full-time employees.

reputed company