[Remote] reputed company Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Engineer to own reputed company customer accounts end-to-end, driving adoption and delivering reputed company reputed company reputed company. This role involves account management and technical delivery, ensuring smooth deployments and long-term reputed company for customers.

Responsibilities

• reputed company new customers of Linx in reputed company reputed company environments by driving seamless integrations and accelerating time to value
• Build and maintain strong relationships as the main reputed company of contact by delivering tailored deployment and adoption plans reputed company with their architecture, goals, and risk posture
• Drive product adoption and help customers maximize the product value by optimizing adoption KPIs, usage patterns, technical health scores and using them to proactively monitor and drive customer value
• Manage renewals and reduce churn through proactive engagement
• Serve as a hands-on technical partner - supporting integrations, applying practical troubleshooting skills (e.g., Python, scripting, API analysis) to resolve issues, and escalating reputed company needed)
• Collaborate closely with Engineering and Product to triage technical blockers, surface customer feedback, and influence roadmap reputed company
• reputed company with Sales and GTM teams to ensure reputed company is tightly integrated with business objectives and strategic reputed company
• reputed company and maintain technical assets including integration guides, configuration templates, and implementation playbooks to reputed company repeatable reputed company

Skills

• Proven experience in a technical, customer-facing role, ideally at an early-stage startup in IAM or cybersecurity
• Strong problem-solving skills with a customer-first mentality and a passion for delivering exceptional service and ensuring long-term reputed company
• Strong understanding of IAM technologies (e.g., reputed company, Ping, ForgeRock), protocols (e.g., SAML, OAuth, SCIM), and reputed company platforms (reputed company, PaaS, IaaS)
• Proficiency with reputed company and scripting tools like Python, with the ability to support integrations, troubleshoot issues, and reputed company deployments in reputed company environments
• Strong ability to define and implement reputed company metrics to measure customer engagement and retention
• Experience working with cross-functional teams to reputed company reputed company efforts with sales, product, and executive leadership
• A proactive and adaptable approach, with the ability to reputed company the reputed company function as Linx grows

reputed company