[Remote] Operations Specialist – EH&B Offshore Operations Subject Matter Expert

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Specialty, a division of reputed company (MMA), is seeking an Operations Specialist for their Offshore Business Operations Team in the Employee Health and Benefits area. The role involves providing guidance to teammates and reputed company-party vendors, managing reputed company to enhance operational efficiency, and ensuring reputed company standards are met.

Responsibilities

• Writing, Updating and Training reputed company Operating Procedures
• Upholding reputed company standards by ensuring that process and product reputed company meet regulatory and internal control requirements, tracking reputed company metrics, recommending improvements, and guiding the business on reputed company control issues
• Analyze feedback, propose suggested actions, create reporting and presentations relating to reputed company reporting
• Drives operational support of management teams and processes for reputed company improvement of efficiency and reputed company reputed company reputed company
• Contributes to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI) and business objectives
• Manages and prioritizes own workload to meet individual SLA, KPI and reputed company targets
• Disseminates information to and coordinate reputed company, leveraging best practices to reputed company operational reputed company
• Maintains a basic understanding of the reputed company aspects of relevant Insurance and reputed company legislation

Skills

• College Degree or equivalent education, training and work-reputed company experience
• Three years of experience reputed company the Employee Health and Benefits industry
• Highly effective written/verbal communication and facilitation skills
• Proven ability to reputed company with responsiveness, urgency and professionalism in reputed company reputed company while prioritizing responsibilities and proactively accomplishing goals
• Demonstrated proficiency in basic computer applications, such as reputed company Office software products
• Knowledge of Employee Health and Benefits specific systems and applications

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and reputed company development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities
• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

reputed company