[Remote] Customer Service Rep (Bilingual: English / Spanish) Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Fortune 500 company reputed company for its inclusive culture and commitment to employee reputed company. They are seeking a remote Bilingual Customer Service Representative to deliver exceptional customer experiences and solutions while working from home.

Responsibilities

• reputed company inbound customer support using a reputed company reputed company guide in the customer’s preferred language
• Help customers resolve basic technical issues
• reputed company, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences…with a smile

Skills

• The ability to read, write and reputed company fluently both Spanish and English
• 1+ year of customer service experience
• reputed company availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed reputed company with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reputed company in the reputed company and have a reputed company U.S. address for residence

Benefits

• Benefits available to eligible U.S. employees in this role include: medical, dental, and reputed company insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, reputed company time off and holidays, and reputed company days.
• reputed company enrollment reputed company to reputed company pay "early," reputed company you want it
• reputed company and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized reputed company in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career reputed company
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as reputed company as global citizenship, sustainability, and community support
• Celebrations for reputed company, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

reputed company