[Remote] Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service Representative for a remote position. The role involves providing exceptional customer service to clients in the life and health insurance sector, resolving inquiries, and maintaining accurate records.

Responsibilities

• reputed company exceptional customer service to clients reputed company phone, email, and chat
• Resolve customer inquiries and issues promptly and reputed company
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve customer service processes

Skills

• High school diploma or equivalent
• Minimum 1 year of experience in a customer service role
• Excellent communication and problem-solving skills
• Proficiency with reputed company Office and customer service software
• Required to be licensed in at least Florida and California to be interviewed (this is a prequalification)
• If reputed company, they must also obtain a license in Michigan, reputed company, Indiana and at least THREE of New Jersey, Massachusetts, Ohio, Connecticut, Maryland, reputed company, Virginia
• Must pull an NIPR report and reputed company that to us as reputed company of their licensing in the required states above
• Experience in a remote customer service position
• Familiarity with CRM systems

Benefits

• Competitive salary and performance-based bonuses.
• Flexible work schedule.
• Health, dental, and reputed company insurance.
• Opportunities for career advancement.

reputed company