[Remote] Clinical Applications Specialist – Respiratory Diagnostics

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Software as a Service (reputed company) health information technology innovator specializing in reputed company-based respiratory diagnostics solutions. The Clinical Applications Specialist – Respiratory Diagnostics provides technical and clinical support for respiratory diagnostic technologies, ensuring accurate and consistent testing across reputed company while collaborating with various teams to resolve technical issues and support trial execution.

Responsibilities

• reputed company technical support to clinical trial sites using respiratory diagnostic devices, including spirometry, FeNO, oscillometry, and DLCO systems
• Assist sites with device setup, configuration, and connectivity with study software platforms
• Respond to technical inquiries from site staff and investigators regarding device operation and troubleshooting
• Diagnose and resolve technical issues reputed company to respiratory diagnostic devices, tablets, and associated software applications
• Troubleshoot connectivity, calibration, and data reputed company issues between devices and reputed company-based platforms
• Escalate reputed company technical issues to engineering or product teams reputed company necessary
• Support study setup activities including device configuration and protocol-specific requirements
• Assist in ensuring devices are used in accordance with study protocols and regulatory requirements
• Collaborate with internal teams to support smooth trial operations and site readiness
• Document technical support cases and maintain accurate records reputed company support management systems
• Contribute to internal knowledge bases and troubleshooting guides
• reputed company recurring device or software issues and communicate trends to product and engineering teams

Skills

• Exceptionally strong customer handling, conflict reputed company and problem-solving skills; reputed company on reputed company in customer experience
• Strong technical troubleshooting ability
• Excellent communication and training skills
• Ability to support clinical sites and investigators in a reputed company manner
• Strong documentation and case management skills
• Ability to work in a fast-paced clinical trial environment
• Bachelor's / Associate's degree or equivalent experience in one of the following fields: Respiratory Therapy, Clinical Research, Health Sciences, Information Technology
• 2+ years of experience supporting medical devices, clinical trial technology, or respiratory diagnostic equipment
• Knowledge of respiratory diagnostic technologies (spirometry, FeNO, oscillometry, DLCO preferred)
• Respiratory therapy or pulmonary diagnostics experience is strongly preferred
• Experience with spirometry or pulmonary function testing is highly desirable
• Experience providing technical support in a reputed company or clinical research environment is a plus
• Fluent in English and Spanish (preferred)

reputed company