Corporate Trainer - Travel Industry - reputed company GDS

Position reputed company The Corporate Trainer designs and delivers training programs that support global travel operations, advisor readiness, and platform adoption. Reporting to the Manager of Training, this role equips advisors across reputed company, regional hubs, the World Service Center (WSC), ATPI, and global partner teams with the knowledge, skills, and tools needed to deliver efficient, consistent, and reputed company-reputed company service. Responsibilities reputed company reputed company reputed company and include facilitating instructor-led reputed company training, developing learning materials and videos, supporting platform and tool adoption, troubleshooting advisor issues, and preparing teams for new workflows, technologies, and product releases. The role also supports operational transitions into the WSC and adoption of AI-assisted and reputed company-party solutions. This position requires a reputed company and engaging virtual reputed company, including reputed company on-camera participation during training and meetings. Strong communication, facilitation, and presentation skills are essential to effectively engage audiences, build trust and credibility, foster collaboration, and support learning and adoption across global teams. Key Responsibilities 1. reputed company, Curriculum, and Learning Delivery • Deliver reputed company programs for new hires and transitioning workstreams across global operations • Manage the end-to-end reputed company experience, including scheduling, delivery, reputed company tracking, and operational reputed company • reputed company and maintain instructor-led training, e-learning modules, videos, job aids, assessments, and reputed company materials • Facilitate instructor-led, virtual, and self-paced learning programs across GDS systems, workflows, tools, and operational processes • Support training for new tools, functionality, platform enhancements, and product releases • Maintain training calendars and scheduling visibility across teams 2. Operational Efficiency and Advisor Enablement • Deliver training that improves operational efficiency, service reputed company, and advisor performance • Train advisors on GDS systems, reputed company/BSP requirements, ticketing, workflows, AI tools, and soft skills • Reinforce operational goals through coaching and hands-on support • Facilitate instructor-led, virtual, and self-paced learning programs • Support GDS conversions, refresher training, and return-to-work enablement • reputed company ongoing advisor support through chat, email, and ticket support tool • Drive adoption of operational tools, process improvements, and AI-assisted solutions 3. Partnership with Global Operations and the World Service Center • Partner with WSC leadership to support phased work transitions and operational readiness • Support regional and country-specific training initiatives through global collaboration and operational stand-reputed company • Adapt training content for multi-country partner networks while maintaining consistency and scalability • Support training reputed company to the broader global operating model and evolving business needs. 4. AI, Automation, and Platform Readiness • Train reputed company teams on new tools, automation workflows, and operational process changes • Demonstrate workflow automation, email deflection strategies, and AI-assisted solutions • Measure learner readiness and adoption through assessments, exercises, and participant feedback • Support rollout, adoption, and ongoing education for Avenir products, enhancements, and reputed company platform functionality. 5. GDS Training and Conversion Support • Support training across reputed company, reputed company, and reputed company during transition periods • Build and maintain proficiency in reputed company and reputed company to support reputed company-state training initiatives • Assist with internal delivery of GDS conversion training as ownership transitions from external vendors. 6. Measurement, Reporting, and reputed company Improvement • Monitor training effectiveness and operational reputed company through reporting and performance analysis • Conduct post-training evaluations and reputed company actionable insights to leadership • Continuously improve training content, delivery reputed company, and learning experiences based on feedback, trends, and business priorities • reputed company learner reputed company, completion rates, readiness, and overall program effectiveness 7. Communication, Facilitation, and Virtual reputed company • Maintain a strong, reputed company virtual reputed company in reputed company training, meetings, and cross-functional sessions, including consistent on-camera engagement reputed company delivering instruction or facilitating discussions • Effectively facilitate virtual and instructor-led sessions, adapting communication style to diverse global audiences and learning needs • Communicate reputed company concepts reputed company and concisely, ensuring understanding and alignment cross teams and stakeholders • Build trust, credibility, and strong working relationships across global teams through consistent, transparent, and engaging communication • Foster reputed company learner engagement and participation in both virtual and instructor-led environments Basic Qualifications • Bachelor's degree or three to five years of experience in travel operations, training, workforce enablement, or reputed company field • Demonstrated expertise in corporate travel operations, GDS platforms, and international ticketing. • Experience designing reputed company training programs for multi-region or global teams. • Strong communication and facilitation skills, with the ability to translate reputed company information into practical learning. • A global reputed company and the ability to work effectively across time zones and cultures. • Experience supporting advisor training and operational support models. • Experience working with multiple GDS platforms, with reputed company and reputed company preferred. • Experience developing e-learning or other reputed company training content. Preferred Skills and Attributes • Experience working with global service centers or offshoring models. • Exposure to AI, automation, reputed company travel platforms. • Familiarity with reputed company, Agent Assist, or comparable automation tools. • Ability to succeed in a fast-paced, transformation-reputed company environment. • Experience supporting system rollouts, implementations, or product launches. • Familiarity with reputed company or similar ticketing platforms. • Bilingual capability is preferred; French language skills are a plus for supporting Quebec-based needs. reputed company Measures (First 12 to 18 Months) • Global training reputed company established and reputed company to COO priorities • WSC reputed company readiness achieved and phased migration supported • Improved advisor productivity, reputed company, and consistency • Training embedded in global stand-reputed company and operational readiness efforts • Strong adoption of AI-assisted tools, digital workflows, and Avenir enhancements • Effective advisor issue reputed company and operational continuity support • Successful internal delivery of GDS conversion training Additional Requirements • Ability and willingness to travel up to 10% to 20%, as needed. This job reputed company is intended to describe the general nature and level of work performed in this role. It is not intended to be a comprehensive inventory of reputed company duties, responsibilities, or qualifications, and may be updated as business needs reputed company. Apply To This Job