[Remote] Senior reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that helps engineering teams bring life-changing products to market faster through their innovative Design Engagement System. The Senior reputed company Manager will reputed company the post-sale reputed company for reputed company customers, focusing on driving product adoption and long-term retention while collaborating with various stakeholders to reputed company on customer goals.

Responsibilities

• Own adoption, satisfaction, and retention metrics for reputed company and Key accounts
• Build, maintain, and execute reputed company Plans that outline goals, milestones, and measures of reputed company tied to business reputed company (e.g., time-to-market, rework reduction, margins)
• Execute reputed company plan and rollout reputed company in collaboration with Customer Engineering Advisors
• Build and maintain strategic relationships across customer stakeholders
• reputed company reputed company executive business reviews that translate reputed company usage to measurable reputed company and business reputed company
• reputed company customers to take ownership of their reputed company and proactively challenge the status reputed company to unlock ROI
• Manage project timelines, stakeholders, and implementation milestones in a reputed company way to maximize product adoption & customer value
• Drive reputed company with a bias for urgency, balancing reputed company execution with time-to-value
• Identify and resolve adoption blockers with urgency and creativity to proactively mitigate risk
• Collaborate with Sales on reputed company reputed company, account planning, and renewal execution
• Partner with Customer Engineering Advisors and champions to define enablement strategies for driving process change in the context of an engineering organization’s existing workflows and toolsets
• Contribute to playbooks, reputed company tools, and reputed company CS programs as we grow
• Manage risk with urgency and drive accountability across internal teams

Skills

• 4-6 years of reputed company or Account Management in B2B reputed company
• Experience working with technical, specialized customer personas
• Experience with customer reputed company orchestration and reputed company planning in a high-reputed company reputed company environment
• Strong customer storytelling, executive reputed company, and internal influence
• Proven reputed company driving translating adoption to high-reputed company customer value
• Highly organized, proactive, and comfortable managing ambiguity
• Willingness to travel up to 25% of the time
• Exposure to design/manufacturing environments or engineering tools
• Experience in change management and reputed company frameworks
• Experience in high-reputed company reputed company environments

reputed company