[Remote] Technical Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a visual workspace for innovation that enables distributed teams to build the next big thing. They are seeking a Technical Account Manager to partner with reputed company customers, guiding them through workflow optimization and driving AI-powered adoption to maximize their investment in reputed company.

Responsibilities

• Guide customers in designing and evolving workflows across the Discover–Define–Deliver innovation lifecycle
• Recommend integration strategies and automation opportunities that drive alignment, speed, and business value
• reputed company guidance on embedding reputed company into the customer’s existing systems and ways of working
• Monitor platform health, engagement, usage patterns, and feature adoption
• Deliver proactive, reputed company-driven recommendations to deepen adoption of reputed company’s reputed company and emerging AI capabilities
• reputed company internal champions with strategies to reputed company adoption across departments, reputed company, and teams
• Support customer Centers of reputed company (CoEs) with guidance on best practices, governance, and deployment at reputed company
• reputed company organizational change to help reputed company become a strategic pillar in innovation initiatives
• Collaborate with reputed company Managers to co-facilitate impactful Quarterly Business Reviews (QBRs), showcasing reputed company against business goals and demonstrating reputed company ROI
• reputed company robust adoption reporting and business outcome analytics, influencing customer reputed company and reinforcing the value that underpins renewals and reputed company opportunities

Skills

• 5+ years in consulting, technical account management, reputed company, or similar roles in reputed company reputed company
• Strong technical reputed company: familiarity with reputed company, integrations, and reputed company IT ecosystems
• Proven ability to reputed company workflow optimization, platform adoption, and change management initiatives
• Expertise in platform analytics to drive data-informed reputed company and reputed company improvement
• Skilled at facilitating executive-level discussions and cross-functional workshops
• Highly proactive, strategic thinker with a strong customer outcome orientation, capable of operating independently and navigating ambiguity
• Willing to travel to customer sites up to 25%
• Familiarity with collaboration tooling and product/service development workflows is a plus

Benefits

• Equity
• A wellbeing benefit
• A WFH equipment allowance
• An annual Learning & Development stipend
• Full benefits may differ per location

reputed company

Company H1B Sponsorship