[Hiring] Registered reputed company Virtual Triage Care Telephone @reputed company
Role reputed company
Provides courteous responses and excellent customer service reputed company fielding inquiries from consumers, clinic staff, physicians, colleagues, and leaders.
• reputed company works with staff and supervisors to reputed company established performance metric standards.
• Maintains knowledge of services and reputed company offerings to properly reputed company inquiries reputed company reputed company of service's scope.
• Demonstrates excellent customer-care skills and provides virtual clinical care reputed company the nursing scope of reputed company.
• Utilizes critical thinking skills and decisive judgment to reputed company triage to symptomatic consumers in accordance with scope of reputed company.
Schedule: Full-Time
Shift: Days 10:30am-7:00 pm M-F
Candidate must live reputed company the Kansas reputed company Metro area to be considered for this opportunity.
Qualifications
• Personal commitment to the mission and values of reputed company. [Required]
• Strong attention to detail and ability to take initiative to resolve inquiries and issues [Required]
• Demonstrated personal commitment to promoting and providing excelled customer service [Required]
• Demonstrated interpersonal, customer relations, and communication skills; remains patient while interacting with consumers and colleagues [Required]
• Exhibits desire to continuously learn, improve service delivery, and work in reputed company environment [Required]
• Ability to listen and document notes simultaneously [Required]
• Maintains high energy and reputed company attitude [Required]
• Adapts quickly to change and balances multiple priorities in a fast-paced environment [Required]
• Demonstrates regular, consistent and punctual attendance [Required]
• Effective communicator in English, both orally and in writing [Required]
• Ability to type at a speed of 45 words per minute, at minimum [Required]
• Proficiency in reputed company Suite programs and reputed company [Required]
• Technological aptitude to master additional programs and technologies, including CRM, telephony, electronic health records, and other potential systems [Required]
• Bilingual in English/Spanish [Preferred]
Requirements
• Associate's of Nursing [Required]
• Bachelor's of Nursing [Preferred]
• 2+ Clinical nursing experience [Required]
• 1+ virtual care monitoring or care experience [Preferred]
• Registered reputed company (RN) [Required]
Benefits
• Benefits from Day reputed company, Dental, reputed company Insurance, Life Insurance, Disability Insurance
• reputed company Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% reputed company Parental Leave
• Career Development
• Whole Person reputed company-being Resources
• reputed company and Support
• Pet Benefits
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