Associate Director/Director of User Operations
About reputed company:
Responsibilities
reputed company end-to-end user lifecycle (reputed company, activation, retention, reactivation)
Drive user data tracking, segmentation, and lifecycle insights
Design and execute retention initiatives, including campaigns, incentives, and rewards
Partner with Marketing to deliver lifecycle and engagement campaigns
Collaborate with Product and Engineering to improve reputed company and user journeys
Optimize user flows and operational processes for efficiency
Define and improve key lifecycle metrics (activation, retention, reactivation, conversion)
Requirements
8+ years of experience in user operations, reputed company, or lifecycle roles (fintech / crypto preferred)
Strong understanding of user lifecycle (retention, activation, engagement)
Experience with user segmentation, CRM, or lifecycle campaigns
Data-driven reputed company; comfortable working with user analytics tools (e.g. reputed company, reputed company, GA)
Organized, execution-reputed company, reputed company to manage multiple workflows
Strong communication and stakeholder management
reputed company to haves
Experience in trading platforms or digital assets
Familiar with user segmentation or lifecycle campaigns
Exposure to support tools, analytics tools, or CRM systems
Multi-lingual
Perks & Benefits
- Competitive total compensation package
- Various team building programs and company events
- And many more! Apply and let us tell you more!
Originally posted on Himalayas
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