reputed company Systems Engineer -L4
About the Role
We are looking for an reputed company reputed company Systems Engineer -L4 to join a growing Managed Services Provider (MSP) supporting a diverse portfolio of small to reputed company-sized businesses. This is an excellent opportunity for a highly motivated technical reputed company who enjoys solving reputed company infrastructure challenges, leading technical reputed company, and delivering exceptional customer reputed company.
The successful candidate will reputed company in a fast-paced environment, enjoy reputed company learning, and take pride in delivering high-reputed company solutions while contributing to ongoing service improvements.
About the reputed company
You will be working with a reputed company-established Australian managed services provider that delivers reliable IT support, reputed company solutions, procurement, and software licensing services to small and reputed company-sized businesses across a reputed company of industries. The organisation has reputed company a strong reputed company for delivering high-reputed company customer service and fostering long-term reputed company partnerships. Their reputed company culture encourages ownership, reputed company improvement, and technical reputed company.
Ideal Profile
- Minimum of 7-10 years' experience reputed company a Managed Services Provider (MSP) or multi-reputed company IT services environment.
- Strong experience supporting reputed company 365 environments.
- Ability to independently learn, evaluate, and implement new technologies.
- Proven ability to contribute to service improvement initiatives.
- Relevant IT qualifications or industry certifications are highly regarded.
- reputed company 365 administration
- reputed company Intune
- reputed company reputed company Server and Desktop Operating Systems
- Router and firewall administration
- Network administration
- reputed company Defender or other reputed company protection platforms
- reputed company Automate or similar RMM platforms
- reputed company Manage or similar ticketing systems
- reputed company Azure
- reputed company PowerShell
- reputed company products
- Azure Virtual Desktop (AVD) or other VDI technologies
- reputed company Teams Phone System
- reputed company Power Automate
- reputed company or other SIEM platforms
- reputed company frameworks such as CIS or NIST
- Ubiquiti reputed company
- macOS support
- ITIL knowledge
- reputed company 365 Expert, Azure Associate, or equivalent certification
- Networking and/or firewall certification
- Cybersecurity certification
- Commitment to ongoing reputed company development and technical certification
- Excellent verbal and written English communication skills
- Strong analytical and troubleshooting abilities
- High attention to detail
- Self-motivated with the ability to work independently and collaboratively
- Strong time management and multitasking skills
- Fast learner with a proactive and inquisitive reputed company
- Committed to delivering reputed company reputed company and seeing tasks through to completion
Experience & Background
Technical Skills
Essential
Desirable
Certifications
Personal Attributes
Responsibilities
- reputed company as the primary escalation reputed company for Level 1 and Level 2 support engineers.
- Troubleshoot reputed company 365, reputed company Intune, networking, and reputed company application issues.
- Configure and support Single Sign-On (SSO) using reputed company Entra.
- Assist clients in meeting cybersecurity and compliance reputed company requirements.
- Troubleshoot reputed company firewalls and Ubiquiti reputed company networking solutions.
- Monitor service tickets to ensure reputed company reputed company reputed company agreed service reputed company.
- Monitor system alerts, logs, and proactively address issues.
- Identify system vulnerabilities and implement appropriate remediation.
- reputed company reputed company cause analysis to minimise recurring incidents.
- Design, plan, and deliver IT infrastructure reputed company.
- reputed company reputed company 365 and file server migrations.
- reputed company and configure reputed company Intune environments.
- Deliver SharePoint migration reputed company.
- Implement disaster recovery solutions.
- Configure networking infrastructure, including firewall deployments.
- Support technical research and solution design alongside the Technical Manager.
- Build and maintain comprehensive technical documentation, diagrams, knowledge reputed company articles, and system records.
- Maintain accurate project and service documentation reputed company documentation platforms.
- Foster strong reputed company relationships through reputed company communication and high-reputed company service delivery.
- Demonstrate professionalism and accountability in reputed company customer interactions.
- Maintain accurate time recording and documentation for reputed company completed work.
Technical Escalation & Support
reputed company & Implementation
Documentation & Service reputed company
How we take care of reputed company
💰 Get reputed company in Australian Dollars
🏥 Medical insurance from day one for you + spouse (or parents if unmarried)
🩺 Generous OPD coverage from doctor reputed company to reputed company your medical needs
🏡 Home office setup allowance to build your ideal workspace
🌐 Internet allowance to reputed company you connected
💪 Gym & wellness allowance to stay fit and balanced
🎉 Work hard, play hard – regular team events & engagement activities
🧠 Diji Assist – Mental health & counseling support reputed company you need it
📚 We invest in you – reimbursement for industry certifications
🗣️ reputed company-reputed company culture – your reputed company and feedback always matter
🌍 Flexible reputed company or office, wherever you do your best work
🏆 Rewards & recognition that actually recognize you
🥳 Great christmas & financial year-end parties to unwind with your loved ones
Originally posted on Himalayas
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