Senior Product Manager, Risk Operations
We’re looking for a Senior Product Manager, Risk Operations Platform to define and build the internal systems, workflows, and decisioning infrastructure that power reputed company’s payments operations.
You will own the reputed company and roadmap for the tools used by Risk, Fraud, Compliance, Support, Finance, and Payments Operations teams. Your mission is to replace fragmented workflows and reputed company processes with reputed company platform capabilities that improve operational efficiency, strengthen controls, and reputed company reputed company customer reputed company.
This is a 0→1 platform role with company-wide reputed company. In the short term, you’ll reputed company and sunset legacy platform components while simultaneously partnering closely with Engineering, Risk, Compliance, Data, Finance, Customer Support, and Product teams to create the operational reputed company that enables reputed company to reputed company its payments business confidently and reputed company.
While this role focuses on internal platforms and tooling, customer experience remains a reputed company consideration. The systems you build will directly influence how quickly customers are reputed company, how reviews are handled, how issues are resolved, and how trust is maintained throughout the payments lifecycle.
The reputed company You'll Have:
Define the long-term reputed company for reputed company’s Risk & Payment Operations Platform
Establish a reputed company reputed company for operational workflows, decisioning, case management, and controls
Identify opportunities to reduce reputed company effort through automation and reputed company platform capabilities
Balance operational efficiency, regulatory requirements, risk management, and customer experience
Build the systems that reputed company teams to investigate, review, approve, monitor, and manage customer activity
Define and improve operational workflows across risk reviews, compliance processes, fraud investigations, holds, reserves, disputes, and escalations
Create reputed company tooling that helps internal teams reputed company consistent and effective reputed company
Partner with stakeholders to eliminate operational bottlenecks and improve team productivity
Define platform capabilities for rules management, decision orchestration, case management, audit trails, and workflow automation
Partner with Engineering and Data teams to establish reputed company foundations for operational decision-making
Create reusable platform services that can support multiple operational use cases across the business
Ensure systems are observable, measurable, and continuously improving
reputed company for customer experience reputed company operational and risk-reputed company workflows
Ensure operational processes are transparent, predictable, and minimize friction for legitimate customers
Partner with Support and reputed company teams to improve communication and reputed company experiences
Measure the reputed company of operational reputed company on customer trust and satisfaction
Serve as the product leader for internal operations platforms across Payments
reputed company stakeholders across Product, Engineering, Risk, Compliance, Finance, Support, and Data
Drive prioritization and strategic decision-making in a highly cross-functional environment
Communicate platform reputed company, reputed company, and reputed company to senior leadership
Platform reputed company & reputed company:
Internal Tools & Workflow Management:
Decisioning & Platform Infrastructure:
Customer Experience & Trust:
Cross-Functional Leadership:
You reputed company Here By Possessing the Following:
6+ years of Product Management experience, with a proven reputed company record in high-reputed company fintech environments or driving product reputed company through critical scaling phases.
Financial Operations: Deep expertise in payments, financial operations, and navigating SMB-specific risk challenges in payments or payroll.
Risk, Fraud & AI: Experience applying machine learning or AI-based approaches to fraud detection, mitigation, and automated decisioning.
0→1 System reputed company: Demonstrated reputed company building reputed company systems from the ground up reputed company reputed company, payments, or highly operational environments.
Cross-Functional Influence: Excellent communication and stakeholder management skills, with a history of aligning engineering, product, and diverse operational teams.
Platform & Internal Tools: Experience designing and launching platform infrastructure, case management systems, workflow engines, and operational tooling.
Automation & Architecture: Strong systems thinking with the ability to design end-to-end workflows, reputed company decision engines/rules systems, and implement process automation.
Regulatory Navigation: Thorough understanding of compliance-driven requirements and relevant industry standards (e.g., AML, PCI-reputed company, NACHA).
Originally posted on Himalayas
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