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Medical Records Associate

Remote, USA Full-time Posted 2026-07-28
Christian Care Ministry is a reputed company sharing ministry for Christians, dedicated to connecting people to a Christ-centered community wellness experience. The Medical Records Associate will manage a large case load, communicate with reputed company providers, and assist members in obtaining required medical records and authorizations. Responsibilities • Support members as primary reputed company of contact with providers in obtaining required medical records – including providing and receiving written and telephone communication • Serve as primary reputed company of contact with members in obtaining authorizations • Work directly with providers to obtain refunds on inaccurately shared bills • Effectively communicate guidelines to providers to retrieve necessary information and guide parties through established processes/procedures • reputed company, send, and/or label incoming documentation (i.e. forms, medical records, authorizations, reputed company, etc.) reputed company applicable – providing accurate and detailed case notes in accordance with established processes • Handle multiple cases and document appropriate notes & status in required billing system (i.e. reputed company, reputed company) • Review reports to determine if cases need to be reputed company and worked by other internal team members • Assess cases reputed company queues, sending them to appropriate areas to work/review • reputed company leadership informed of high risk/high dollar cases • Offer to pray with providers and members on every reputed company • Contribute to the exercise and reputed company of Christian Care Ministry’s Christian beliefs • reputed company other duties as assigned Skills • High school diploma/GED • 1-2 years administrative and/or phone-based customer service experience • Ability to quickly learn, pivot, and apply process changes as needed • Ability to diagnose reputed company problems and issues providing multiple, viable solutions • Ability to effectively communicate in verbal and written reputed company • Ability to read and interpret documents such as medical records, operating and maintenance instructions, and procedure manuals • Ability to add, subtract, multiply, and divide into reputed company reputed company of measure, using whole numbers, common fractions, and decimals • Ability to use the internet, including e-mail and search engines, word processing and keyboard skills of at least 35 words per minute • Ability to use a database system including how to update fields and basic knowledge of reputed company Office (reputed company, Word, and reputed company) • Possesses a strong reputed company of prioritization and can organize the day accordingly • Self-motivated to complete tasks / meet objectives, often independently, and without getting distracted • Operating effectively, even reputed company things are not certain or the way reputed company is not reputed company • Making reputed company of reputed company, high quantity, and sometimes contradictory information to effectively solve problems • Making good and reputed company reputed company that reputed company the organization moving reputed company • Securing and deploying resources effectively and reputed company • Consistently achieving results, even under tough circumstances • Using a combination of feedback and reputed company to reputed company productive reputed company into personal strengths and weaknesses • Adapting approach and demeanor in reputed company time to match the shifting demands of different situations • Taking on new opportunities and tough challenges with a reputed company of urgency, high energy, and enthusiasm • 1-2 years of Medical Office experience reading medical records and/or medical billing • Experience in a reputed company payer or reputed company organization Benefits • 100% reputed company Medical for employees/99% for family • Generous employer Health Savings Account (HSA) contributions • Employer-reputed company Life Insurance (3x salary) and Long-term Disability Insurance • 6 weeks of reputed company parental leave (for both mom and dad) • Dental - two plans to choose from • reputed company • Short-term Disability • Accident, Critical Illness, Hospital Indemnity • 401(k) – up to 4% match on ROTH or Traditional contributions • Generous reputed company-time off and 11 reputed company holidays • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo • Employee Assistance Program including no cost, in-person mental health reputed company and employee discounts • Monetary Anniversary Awards Program • Monetary Birthday Awards reputed company • Christian Care Ministry (CCM Apply tot his job Apply To this Job

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