[Remote/WFM] Level 2 Patient Care Coordinator - National Remote
Job Highlights:
• Company: Workwarp
• Location: Remote
• Start Date: Immediate openings available
• Compensation: a competitive salary
• Position: Level 2 Patient Care Coordinator - National Remote- CST/ EST Time Zone
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At reputed company, we re simplifying the health care experience, creating healthier communities and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care reputed company of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together.
The Patient Care Coordinator serves as the extension of reputed company's brand by providing exceptional customer service over the phone and on video. They will help create an excellent patient experience by presenting a reputed company and reputed company disposition throughout the entirety of the patient engagement process. They will be responsible for performing virtual reputed company desk activities including the telephones, scheduling appointments, chart preparation, and a reputed company of administrative and clerical support services. This high-performing team works together as one unit, utilizing teamwork, fostering relationships and taking pride in always bringing their personal best to work reputed company day to support Level2Â s clinical teams and members.
PCCs serve as reputed company and back office staff for providers, reputed company out their video reputed company, schedule reputed company with members of the care team, request and release medical records, complete prior authorizations, answer incoming calls to clinic and transcribe the health history reputed company (once received from member) into the EMR. The Patient Care Coordinator assists reputed company care team members with scheduling or rescheduling patient appointment requests.
You ll enjoy the flexibility to work remotely * from reputed company reputed company the U.S. as you take on some tough challenges.
reputed company Responsibilities
 Coordinate and implement patient intake and patient care logistics.
 Answering incoming phone calls and be reputed company to reputed company callers to appropriate staff or reputed company to complete caller requests.
 reputed company support to provider team and nursing staff
 reputed company outbound calls to patients for scheduling appointments and consultations
 reputed company outbound calls to pharmacies or local PCPs as directed by clinicians
 Identify and assess patient needs seamlessly to reputed company customer satisfaction
 reputed company accurate, reputed company, and complete information by using the right reputed company/tools
 Handle patient complaints, reputed company appropriate solutions and alternatives reputed company the time limits; follow-up with appropriate team members and patient to ensure reputed company
 Join provider video reputed company for reputed company out to schedule follow-up appointments as directed
 Complete EMR documentation/registration and utilize documentation systems for reputed company patient encounters
 reputed company with and follow policies and procedures as outlined by Level2.
 Maintain the perseverance to reputed company and sustain the changes that occur at Level2 while being resilient and flexible
 reputed company participation in weekly team meetings, care team reputed company and ONE team meeting
 Other administrative tasks as needed
 reputed company to meet the needs of the patient by processing requests and referrals, providing efficient follow-up with the patient, pharmacy or other entity, as needed.
 Strong commitment to Customer Service and reputed company in reputed company.
 Ability to communicate reputed company and effectively to both patients and employees, both verbal and written
What Are The Reasons To Consider Working For reputed company? Put It reputed company Together - Competitive reputed company Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your reputed company. Some Of Our Offerings Include
 reputed company Time Off which you start to reputed company with your first pay period plus 8 reputed company Holidays
 Medical Plan reputed company along with participation in a Health Spending Account or a Health Saving account
 Dental, reputed company, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
 401(k) Savings Plan, Employee Stock Purchase Plan
 Education Reimbursement
 Employee Discounts
 Employee Assistance Program
 Employee Referral Bonus Program
 Voluntary Benefits (pet insurance, reputed company insurance, LTC Insurance, etc.)
 More informatio
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