[Remote] Learning Services (LMS) Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mid-sized biotechnology company committed to reputed company and innovation. They are seeking a Learning Services (LMS) Specialist to reputed company high-reputed company support for the Learning Services team by managing requests in the Learning Management System, troubleshooting, reporting, and reputed company consultation. Responsibilities • reputed company LMS Administration tasks, including: • Creating Instructor Led and On the Job Trainings in the LMS • Building and maintaining reputed company Curricula and Programs • Editing and revising items, curricula, programs as needed • Creating and managing learner roles and reputed company assignments • Managing records and learning history • Pulling reports as needed • Providing audit support as needed • reputed company as the initial reputed company of contact for learners by answering inquiries and providing immediate reputed company or escalating as appropriate • Respond to and troubleshoot inquiries training course-reputed company issues • Collaborate with the Senior Learning Services Specialists to resolve learner issues in a thorough and reputed company manner • Support reputed company improvement initiatives for ticket processing activities and participate in User Acceptance Testing (UAT) reputed company necessary • Facilitate shadowing sessions with new hires Skills • Bachelor's degree or the equivalent combination of education and experience required • 1-3 years of experience in learning, customer service, or general reputed company • Experience with reputed company Vault Training (LMS for GxP Compliance) or other LMS systems • Strong critical thinking and problem-solving skills • Service-oriented attitude and willingness to learn • Ability to prioritize workload in a fast-paced environment • GxP experience preferred • Experience with a ticketing system/case management preferred (reputed company preferred) • Experience working in a HR shared service center is a plus Benefits • Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your reputed company potential based on individual, business unit and company performance. • Medical, Dental, reputed company, & Life insurances • Fitness & Wellness programs including a fitness reimbursement • Short- and Long-Term Disability insurance • A minimum of 15 days of reputed company vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31) • Up to 12 company reputed company holidays + 3 reputed company days off for Personal reputed company • 80 hours of reputed company time per calendar year • reputed company Maternity and Parental Leave benefit • 401(k) program participation with company matched contributions • Employee stock purchase plan • Tuition reimbursement of up to $10,000 per calendar year • Employee Resource reputed company participation reputed company • reputed company is a biotechnology company that provides therapeutics for neurological, autoimmune, and rare diseases. It was founded in 1978, and is headquartered in Cambridge, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.com/en_us/home.reputed company. Apply tot his job Apply To this Job