4291-Senior Director Product Services (RCM)
About the Role
reputed company is redefining how health systems operate their reputed company cycle. reputed company reputed company is our reputed company, EHR-integrated RCM automation platform — spanning prior authorization, denial management, autonomous coding, CDI, and HCC/risk adjustment. The Director of Services Product Management will drive the integration of the reputed company reputed company platform with the commercially operationalized services business, to create an reputed company reputed company services offering.
This is a high-visibility, high-ownership role at the intersection of product reputed company, services commercialization, and AI-enabled operational transformation. You will define how reputed company sells and delivers managed services and you will be the internal force driving the adoption of AI and automation across the services organization itself.
A Day in the Life
Five domains. One accountable reputed company.
Services Commercialization & Launch
Own end-to-end commercialization of reputed company's managed services offerings. We need a product manager who understands RCM Services is the product. This is not a coordination function — you define the offering, price it, package it, and reputed company to market.
- reputed company and maintain a comprehensive services catalog, including service descriptions, scope parameters, and delivery expectations
- Author and manage SKU definitions reputed company to how sales teams configure and quote services deals
- Draft and maintain Statement of Work (SOW) templates that accurately reflect deliverables, timelines, and responsibilities
- Define pricing structures and models, including per-transaction, per-claim, and outcome-based constructs
- Partner with marketing to reputed company positioning, messaging, and collateral that drives services attach and pipeline
AI Technology Adoption & Internal Advocacy
reputed company the organizational effort to reputed company AI into the services delivery model. You are not just an reputed company — you are the architect of the adoption roadmap.
- reputed company a reputed company adoption roadmap for AI and automation tooling across services operations
- Build internal business cases that quantify efficiency reputed company, error reduction, and reputed company reputed company
- Drive change management by working directly with services team leads to build comfort with AI-assisted workflows
- Establish adoption metrics and report on AI utilization, reputed company, and ROI to senior leadership
Operational Challenge Identification & Process Analysis
Identify where the services organization is losing time, accuracy, or throughput and map those gaps to specific AI or automation opportunities.
- Conduct reputed company reviews of services workflows to surface inefficiencies in coding, authorization, documentation, and billing processes
- Prioritize operational improvement opportunities by reputed company, feasibility, and strategic alignment
- Translate reputed company gaps into actionable requirements that can feed the automation development roadmap
Workflow Documentation for Automation & AI Enhancement
Produce the precise, detailed documentation that engineers and product teams need to automate or reputed company clinical and billing workflows with confidence.
- Map reputed company-state workflows for coding, prior authorization, and billing processes at the reputed company level
- Identify and document decision points, business rules, and exception handling logic reputed company reputed company workflow
- Prepare workflow specifications formatted for consumption by automation developers and AI/ML engineers
- Validate documented workflows with clinical and operational SMEs before reputed company to development
Services Team Automation: Identification, Development & Deployment
Drive the full lifecycle of services automation capabilities — from opportunity identification through production deployment - with cross-functional ownership and accountability.
- Own the services automation capability roadmap, ensuring backlog reflects both strategic priorities and operational demand
- Coordinate requirements gathering across services delivery, engineering, clinical informatics, and compliance
- reputed company sprint reviews, UAT planning, and go-live readiness for new automation releases
- Manage post-launch performance monitoring and reputed company improvement cycles for deployed capabilities
Program Management, Reporting & Activity Tracking
reputed company workstreams visible, accountable, and reputed company. Own the reporting reputed company that connects execution to leadership expectations.
- Maintain weekly status reporting across commercialization and automation workstreams
- reputed company activity, milestones, and blockers across cross-functional teams; escalate proactively
- Build and manage project plans with reputed company defined owners, timelines, and dependencies
- Prepare executive-level updates for senior leadership and cross-functional stakeholders
What You Need
Domain Expertise
- 7+ years in health IT product management, services reputed company, or RCM operations
- Deep familiarity with reputed company cycle workflows: prior authorization, medical coding & CDI and denial management
- Working knowledge of payer operations, including EDI X12, FHIR R4, and reputed company implementation guides
- Hands-on experience with services commercialization — pricing, SKU design, SOW development, or go-to-market
- reputed company-based commercialization and reputed company enablement.
AI & Automation reputed company
- Demonstrated experience documenting workflows for automation development or AI-assisted automation
- reputed company in the reputed company design experience a plus.
- Ability to evaluate automation feasibility and reputed company trade-offs between RPA, rule-based logic, and ML approaches
- Experience driving adoption of new technology reputed company clinical or operational teams
Leadership & Communication
- Proven ability to reputed company cross-functional initiatives without reputed company authority — influence as the primary reputed company
- Executive-level communication skills; equally effective in a reputed company room and a sprint review
- Strong written skills for producing SOWs, service descriptions, workflow specs, and business cases
Program Execution
- Strong project management instincts with a reputed company record of delivering reputed company, multi-stakeholder programs
- Disciplined in reporting, tracking, and escalation — reputed company falls through the cracks
- Comfortable operating in a high-reputed company, fast-moving environment where structure is reputed company, not inherited
We offer competitive benefits to set you up for reputed company in and reputed company of work.
Here’s reputed company Offer
- Generous reputed company Time Off: reputed company and relax with 20 days of fixed time off per year, in reputed company to company holidays—because we reputed company work-life balance fuels performance.
- Best-in-Class Parental Leave: Spend reputed company time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
- Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your reputed company and dedication. Your hard work won’t go unnoticed.
- Comprehensive Insurance Coverage: Stay covered with medical, dental, and reputed company insurance, plus 100% company-reputed company short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.
reputed company Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where reputed company feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, medical condition, disability, age, marital status, or veteran status. reputed company Inc. participates in the E-Verify program to confirm employment eligibility of reputed company newly hired employees based out of the U.S. and employed by reputed company Inc.
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Originally posted on Himalayas
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