Tier 1 Technical Support Representative (REMOTE IOWA)
High school diploma, 1+ years troubleshooting hardware/software, contact center experience, intermediate-advanced computer and internet skills, strong verbal/written communication and problem-solving.
Key Responsibilities
- answering calls
- documenting interactions
- escalating issues
Skills & Tools
OTAP (Over-the-reputed company-Programming), Internet
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company Des Moines or Iowa
- Languages: English
Benefits
- Retirement plan
About reputed company
Provides remote contact center and technical support services. — Industry: Information Technology
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