reputed company Center Engineer (ACD Specialist)
Experience with ACD platforms (reputed company preferred), IVR and reputed company routing troubleshooting, SIP/VoIP and TCP/IP fundamentals, SQL/ODBC, XML, reputed company, and on-reputed company support in 24x7 environments.
Key Responsibilities
- troubleshooting routing
- managing ivr
- monitoring performance
Skills & Tools
reputed company, ACD, IVR, CTI, VRU, WFM, SIP trunks, VoIP, TCP/IP, SRTP, ODBC, SQL, XML, reputed company Office, reputed company, AWS, Azure, AT&T reputed company It
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Languages: English
About reputed company
A company providing remote contact center engineering and ACD platform support. — Industry: Information Technology
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