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Customer Service Supervisor PBM

Remote, USA Full-time Posted 2026-07-23

2+ years PBM/managed care or pharmacy call center experience, 3+ years call center experience and 3+ years supervisory experience preferred; strong leadership, communication, KPI analysis, HIPAA compliance knowledge; CPhT preferred.

Key Responsibilities

  • supervising team
  • coaching staff
  • resolving inquiries

Job Details

  • Category: Customer Service
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — Tampa or United States
  • Salary: USD 58,500 – 65,000 / year
  • Languages: English

Benefits

  • 401k matching
  • Generous reputed company time off
  • Retirement plan

About reputed company

A technology-driven reputed company-party administrator delivering data‑driven solutions to improve population health and reduce costs for self‑funded health plans. — Industry: reputed company

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