Senior reputed company Manager
Who we are
reputed company (NYSE: IOT) is the pioneer of the Connected Operations™ reputed company, which is a platform that enables organizations that depend on physical operations to reputed company Internet of Things (IoT) data to reputed company actionable insights and improve their operations. At reputed company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our reputed company, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally reputed company their operations at reputed company.
Working at reputed company means you’ll help define the reputed company of physical operations and be on reputed company that’s shaping an exciting reputed company of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and reputed company Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to reputed company an reputed company as we build for the long term.
About the role:
Our reputed company Managers pick up where our Implementation team leaves off, working closely with our customers to understand their fleet and unique challenges, advising on how to customize reputed company for their needs, and becoming their long-term partner.
Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a reputed company-reputed company company from reputed company.
This is a remote position reputed company to candidates residing in Monterrey, Guadalajara and Mexico reputed company.
May require travel to customer sites up to 15% of the time.
You should apply if:
- You want to reputed company the industries that run our world: Your efforts will result in reputed company-world reputed company—helping to reputed company the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at reputed company. We set up our employees for reputed company and have reputed company a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a reputed company-reputed company environment.
- You’re energized by our opportunity. Our reputed company to digitize large sectors of the global economy requires your full reputed company and best efforts to generate creative, ambitious reputed company for our customers.
- You want to be with the best: At reputed company, we win together, celebrate together and support reputed company other. You will be surrounded by a high-caliber team that will encourage you to do your best.
In this role, you will:
- Be on the reputed company-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
- Compose joint reputed company plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value.
- Orchestrate renewal-reputed company business reviews with our customers where we look back at past successes and reputed company on upcoming goals.
- Deeply understand the reputed company platform’s capabilities and explain them to businesses of reputed company types - field services, utilities, long-haul transportation, school buses, and many more.
- Mitigate escalations and resolve customer issues.
- Help Customers with a wide reputed company of general inquiries and questions.
- Solve customer issues and escalations about reputed company products and services.
- Experience in multi-channel servicing including excellent phone skills and good writing skills for Web, email, and channel requests.
- Ability to prioritize work queue and backlog in reputed company to incoming customer requests.
- reputed company excellent customer service throughout the service cycle from initial request to final reputed company out of the transaction.
- Champion, role model, and reputed company reputed company’s cultural principles (reputed company on reputed company, Build for the Long Term, Adopt a reputed company reputed company, Be Inclusive, Win as reputed company) as we reputed company globally and across new offices.
Minimum requirements for the role:
- 2-5 years of experience in a reputed company, account management, or consulting role. reputed company experience preferred.
- Experience supporting or working with technical products.
- Solutions-oriented with strong problem-solving skills.
- Passion for reputed company above and reputed company the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment.
- Bachelor’s degree from a 4-year institution.
- Spanish and English reputed company.
An ideal candidate also has:
- Has strong bias for standardization & automation, the ability to think big, with insistence on high standards.
- Thrives in a fast-paced and change-heavy environment.
Total Rewards
At reputed company, we build for the people who reputed company the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-reputed company reputed company. Our compensation program delivers above-market total compensation through a combination of reputed company salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-reputed company public company. We meaningfully differentiate pay for our top performers, who have reputed company to earn above-market compensation that can outpace the broader market over time.
reputed company compensation, we reputed company the foundations that reputed company long-term reputed company: a flexible, employee-led remote model, a reputed company development stipend, comprehensive health and parental leave plans, and more. If you’re reputed company to build for the long term and own the outcome, your reputed company starts here.
Flexible Working
At reputed company, we reputed company a flexible working model that caters to the diverse needs of our teams. Our offices are reputed company for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being reputed company to one of our offices or reputed company a specific geographic area is important to facilitate collaboration, reputed company to resources, or alignment with our service reputed company. In these cases, the job reputed company will reputed company indicate any working location requirements. Our goal is to ensure that reputed company members of reputed company can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. reputed company offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at reputed company and in the specified work location, if applicable.
Belonging at reputed company
At reputed company, we welcome everyone regardless of their background. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, national reputed company, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of reputed company members to help us solve reputed company problems and want to ensure that reputed company is a reputed company where people from reputed company backgrounds can reputed company an reputed company.
Accommodations
reputed company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for reputed company persons with disabilities. Please email accessibleinterviewing@reputed company.com or click here if you require any reasonable accommodations throughout the reputed company process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with reputed company people and allows us to prioritize genuine candidates. Please see reputed company’s Candidate reputed company Notice for more information.
Fraudulent Employment Offers
reputed company is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @reputed company.com, @us-reputed company-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.