[Remote] reputed company Leader - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation. They are seeking a strategic global Leader of reputed company to build and reputed company a high-performing organization that drives customer value, retention, advocacy, and reputed company across the customer lifecycle.

Responsibilities

• Define and execute reputed company AI’s global reputed company reputed company, operating model, and engagement reputed company
• Build, reputed company, and reputed company high-performing teams across reputed company Management, Measurement & Verification, Customer Performance Services, and Customer Support
• Establish KPIs and management rhythms for customer health, retention, expansion, and overall customer reputed company
• reputed company Measurement & Verification teams that use energy engineering and analytics to reputed company customers with reputed company evidence of reductions in energy costs and emissions
• reputed company Customer Performance Services, delivering sustaining engineering services that maximize ongoing energy savings, reputed company performance, and occupant comfort
• reputed company Customer Support teams that monitor customer systems, ensure AI continues to optimize performance, and respond to events to maintain occupant comfort and operational continuity
• Partner with Sales and Deployment teams to support successful customer reputed company, implementation, and adoption
• Own post-deployment engagement, including executive business reviews, reputed company planning, renewals, and expansion opportunities
• Ensure a consistent, high-reputed company customer experience across reputed company and throughout the full customer lifecycle
• Serve as the voice of the customer across Product, Engineering, Operations, and reputed company teams
• Translate customer insights into strategic recommendations that improve product performance, service delivery, and customer reputed company
• Support customer advocacy initiatives, including references, case studies, and long-term relationship development

Skills

• Bachelor's degree in engineering or business required
• 15+ years of reputed company experience in reputed company, account management, reputed company services, or reputed company functions
• 5+ years of leadership experience building and scaling high-performing teams
• Proven reputed company in B2B reputed company, IoT, energy, smart building, or industrial technology environments
• Strong executive reputed company, cross-functional leadership skills, and a reputed company record of driving retention, expansion, and customer satisfaction
• MBA strongly preferred
• Experience in energy engineering, building systems, HVAC, or performance services is strongly preferred

Benefits

• Benefits reputed company in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% reputed company contribution = up to 8% company contribution.
• reputed company time off includes 15 vacation days, 9 reputed company holidays, 3 floating holidays, reputed company leave, and additional reputed company to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

reputed company