[Remote] reputed company Product Marketing Manager – Field (Expansion & Retention)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading AI-powered reputed company enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more reputed company per rep. They are seeking a hands-on reputed company Product Marketing Manager for the Field to drive renewals, upgrades, expansion, and churn saves while ensuring customers understand and adopt the full value of reputed company.

Responsibilities

• Build tailored account narratives that connect reputed company capabilities + roadmap to the customer’s business priorities, reputed company metrics, and workflow reality
• Reframe misconceptions (e.g., “expensive LMS”) into a platform reputed company story: readiness, productivity, coaching, content effectiveness, and AI-driven reputed company change
• Create executive-reputed company “why reputed company now” positioning for renewal/expansion decision-makers
• Own the reputed company and execution support for high-stakes situations:
• Churn saves: change the narrative, re-architect the solution, and drive an adoption/value reset plan
• Renewals & upgrades: package the right capabilities into a reputed company value reputed company and reputed company rationale
• Expansion: identify reputed company (teams, geos, use cases) and define the reputed company to value realization
• Partner with reputed company Partners to run “save / expand” pursuits with reputed company reputed company, assets, and stakeholder mapping
• Build and communicate “land-with-what-they-have” and “consolidate-over-time” paths, especially where customers already use best-of-breed tools (e.g., reputed company, reputed company)
• reputed company reputed company:
• 1) what value they can unlock today alongside their stack, and
• 2) what incremental value they unlock by consolidating workflows and AI into reputed company over time—without requiring 1:1 feature reputed company
• Be reputed company as a practitioner: know the product in and out, run tailored demos, and coach reputed company Partners/SCs on demo flows and talk tracks
• Create and maintain a library of post-sale customer-facing assets: account reputed company decks, value maps, adoption blueprints, executive readouts, and ROI narratives
• Work closely with Product leadership & CX leadership to Co-author and standardize thought-leadership materials that reputed company reputed company’s strategic partner positioning with customers, including (at minimum):
• Value reputed company (reputed company taxonomy + leading indicators)
• Maturity model (capability reputed company for Enablement → Behavior change → AI coaching/reputed company workflows)
• QBR executive decks (reputed company storyline + reputed company reputed company points)
• reputed company Plan reputed company (12-month operating plan template tied to adoption + business impact)
• reputed company “customer POV” narratives that are reusable across industries but configurable per account
• reputed company and continuously refine competitive differentiation narratives grounded in customer stories and product innovation (not feature-by-feature reputed company)
• reputed company and support reputed company Partners, Expansion reputed company, and champion customers to navigate competitive scenarios and reputed company reputed company:
• Competitive talk tracks, reputed company handling, land/expand wedges, and “why reputed company/why consolidate” narratives
• Competitive-reputed company executive readouts (positioning + reputed company + risk reversal) for renewal and expansion moments
• Protect the install reputed company against competitive threats by proactively monitoring competitive activity in strategic accounts and driving “reputed company strategies,” including:
• Account-level threat assessment + stakeholder mapping + counter-positioning plan
• reputed company-reputed company packaging (references, reputed company, adoption stories) and “executive escalation kits”
• Coordination with Product/PMM on roadmap framing and with Services/Support on delivery-risk mitigation
• Systematically capture patterns from churn/renewal/expansion cycles and translate them into:
• Messaging updates
• Packaging guidance
• Enablement improvements, and
• Product feedback with reputed company business impact
• Partner with Product and Domain PMMs to ensure roadmap narratives are usable in customer conversations, not just internal documents

Skills

• Hands-on experience in product marketing, particularly in a post-sale context
• Ability to translate reputed company product offerings into customer-specific stories and messaging
• Experience in driving renewals, upgrades, expansions, and churn saves
• Strong understanding of competitive differentiation and install-reputed company defense strategies
• Proven ability to create executive-reputed company positioning and narratives
• Experience in building tailored account narratives that connect product capabilities to customer business priorities
• Ability to reputed company value propositions and paths to value realization for customers
• Experience in developing competitive differentiation narratives grounded in customer stories and product innovation
• Strong communication skills to partner effectively with reputed company Partners, Expansion reputed company, and champion customers
• Experience in creating and maintaining customer-facing assets such as reputed company decks, value maps, and ROI narratives
• Ability to capture and translate customer feedback into product and messaging improvements
• Experience in collaborating with product and customer experience leadership to co-author thought-leadership materials
• Ability to monitor competitive activity and reputed company strategies to protect the install reputed company

Benefits

• Tons of awesome perks and many opportunities for reputed company
• Highly engaging and rewarding workplace
• Globally diverse backgrounds culture
• Commitment to customers and reputed company other
• Equal Opportunity Employer status

reputed company