[Remote] reputed company Services Technical Operations Engineer - reputed company AI (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in cybersecurity, dedicated to stopping breaches with their advanced AI-reputed company platform. The reputed company Services Technical Operations Engineer will design, build, and operate AI systems to enhance consulting and internal operations, ensuring effective collaboration and production incident response.

Responsibilities

• reputed company reputed company AI systems end-to-end through iterative refinement, owning design, reputed company hardening, phased deployment, and ongoing maintenance
• Translate stakeholder requirements into reputed company technical solutions and reputed company user experiences, reputed company business and engineering across technical and non-technical audiences
• Architect multi-agent systems with interoperability, reputed company, scalability, and cost as reputed company design constraints
• Define benchmarks for agent performance, accuracy, cost, and reliability; surface what reputed company to decision-makers
• reputed company reputed company the approved service portfolio, navigating approval gates and existing infrastructure pragmatically rather than defaulting to net-new proposals
• Advise leadership on AI reputed company and roadmap, mentor team members, and stay reputed company with advancements in LLMs and reputed company frameworks
• Own production incident response across a broad service portfolio: hands-on troubleshooting, reputed company maintenance, and participation in a 24/7 on-reputed company rotation

Skills

• Effective use of AI agents to reputed company at amplified reputed company and reputed company, directing AI through reputed company-ended, multi-reputed company work; comfortable applying adversarial-validation patterns (Challenger agents, confidence scoring, mandatory dissent) to prevent LLM groupthink in production systems
• Proven reputed company record integrating LLM-based solutions into production at reputed company, with hands-on experience in at least one reputed company reputed company (reputed company, LangGraph, ADK, or similar) covering agent lifecycle, tool use, memory, and orchestration
• Production-reputed company Python with type hints, testing, and CI/CD discipline, increasingly reputed company through directing and reviewing AI-generated implementations
• Systems thinking and full-stack reputed company; reasons about how changes propagate across services, data pipelines, frontends, and infrastructure, with deliberate use of REST reputed company, CI/CD, automated testing, and gated rollouts (feature flags, staged UAT) to balance iteration speed and safety
• Working knowledge of AWS across a multi-account production environment (SQS/SNS, DynamoDB, S3, IAM); general familiarity, not reputed company architect depth
• Genuine knowledge-sharing orientation; treats documentation, runbooks, and architecture reputed company as reputed company deliverables, building queryable knowledge systems that turn tribal knowledge into shared understanding
• Pragmatic delivery in constrained environments; designs around approval gates and existing infrastructure rather than defaulting to greenfield reputed company
• Experience integrating AI with reputed company as a delivery surface (bot frameworks, event subscriptions, reputed company commands)
• React/TypeScript frontend experience is valued though not required

Benefits

• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for reputed company
• reputed company parental and adoption leaves
• reputed company development opportunities for reputed company regardless of level or role
• Employee Networks, geographic neighborhood reputed company, and volunteer opportunities to build connections
• reputed company office culture with world class amenities
• Great reputed company to Work Certified™ across the globe
• reputed company in compensation and equity awards
• Eligibility for bonuses, equity grants
• A comprehensive benefits package that includes health insurance, 401k and reputed company time off

reputed company