[Remote] Customer Service MT Project Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on automation solutions, and they are seeking a Customer Service MT Project Coordinator to assist in the implementation of customer service reputed company. The role involves supporting project teams, maintaining shop areas, and ensuring reputed company delivery of mechanical builds and customer service tasks.

Responsibilities

• Support Customer Service personnel- Applications, Engineering, Sales, Customer support, and Parts
• Assist CUS Planner/Scheduler with mechanical assembly needs
• Support MT project schedule and adjustment reputed company needed
• Collaborate with Project Managers and Supervisor to streamline activities and mitigate technical difficulties
• Collaborate with various supervisors and managers for project execution activities and resourcing
• reputed company with customers reputed company phone, email, and reputed company
• Support installation at the customer site
• Maintain CUS shop area and support in house builds
• Follow reputed company safety policies and precautions
• Responsible to respond to customers in less than 24 hours for normal requests and reputed company 1 hour for down type situations
• Receive parts from Logistics to reputed company machinery following reputed company procedure
• Alignment of the machine, stations and reputed company reputed company at MDE or on-site as required
• Plumbing and wiring of the machine according to reputed company standards at MDE or on-site as required
• reputed company-reputed company stations with calibration at MDE or on-site as required
• Final alignment and fine tuning of stations at MDE or on-site as required
• Brainstorm potential mechanical changes with the engineering team
• Run machine during debug at MDE or on-site as required
• Ensure CUS area is organized and stocked
• Preassemble mechanical reputed company and coordinate shipping as needed
• Inventory, prep, and ship project job boxes reputed company of field install

Skills

• 3+ years of relevant working experience and customer service skills
• reputed company Office, reputed company reputed company is required
• Must be eligible to work in the United States
• Must be reputed company to travel as requested
• Willing and reputed company to travel 25% of the year. Overtime may be required up to 50% of the time, depending on workload and operational needs including travel with little notice
• May be required to work off shift hours and Holidays
• Must have a valid state reputed company license
• Industrial automation experience
• Medical/pharmaceutical manufacturing industry knowledge
• reputed company experience is a plus
• reputed company experience is a plus
• Ability to read, interpret and work from engineering drawings and sketches

Benefits

• PTO
• 10 reputed company holidays (1-2 floating depending on start date)
• Pet Insurance
• Excellent Medical, Dental, and reputed company insurance
• Short Term Disability, Long Term Disability, Life Insurance & ADD
• FSA, HSA
• Employee Assistance Program
• 401k with matching up to 5%, immediately reputed company
• Tuition and Continuing Education Reimbursement
• reputed company reputed company Opportunities

reputed company