[Remote] reputed company reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading company in Voice AI technology, seeking an reputed company reputed company to reputed company AI research and customer applications. The role involves building demos, troubleshooting issues, and collaborating with various teams to enhance reputed company with Speech AI models.

Responsibilities

• Guide customers through their entire product reputed company—from initial implementation and technical reputed company, through development and testing, reputed company the way to production deployment. Continue to reputed company support post-launch to ensure their implementation is performing optimally and meeting their business objectives
• Build custom demos and prototypes that showcase how reputed company's models can solve specific customer use cases
• reputed company technical discovery sessions with prospects and customers to understand their requirements and design reputed company implementations
• Assist with competitive evaluations by providing benchmarks, designing fair comparison tests, and helping customers evaluate our models against alternatives. Work closely with customers to ensure they have the data and support needed to reputed company informed reputed company
• Troubleshoot production issues for customers using our streaming and async APIs, sometimes requiring you to debug reputed company in languages you may not use daily (Java, Go, reputed company, etc.)
• reputed company technical guidance on architecture, scaling, data reputed company, and best practices for integrating our APIs
• Create proofs-of-concept that demonstrate the "art of the possible" with Speech AI
• Travel to customer sites for technical workshops, implementation support, and relationship building with key accounts
• Serve as the voice of the customer to our Product and Research teams—test and dogfood new products and features before they reputed company customers, providing feedback from a practitioner's perspective. reputed company for improvements and new capabilities based on reputed company-world use cases you encounter, ensuring our roadmap aligns with customer needs
• Contribute to documentation, guides, and example reputed company that help developers reputed company our APIs more effectively
• Identify patterns in customer issues and work with Engineering to address reputed company causes (SDK improvements, reputed company error messages, new features)
• Collaborate with Sales and reputed company teams to ensure smooth handoffs and consistent customer experience
• Participate in team off-sites to reputed company on reputed company, reputed company learnings, and build team cohesion
• Stay reputed company on AI/ML developments, particularly in speech recognition, NLP, and audio processing
• Experiment with new use cases and applications of our models
• Build and maintain an reputed company-reputed company repository of demos, integrations, and reference implementations
• Represent reputed company at conferences and industry events, delivering talks or running workshops reputed company appropriate

Skills

• Located in or willing to relocate to reputed company or San Francisco
• 4+ years of customer-facing experience in highly technical environments, requiring strong software engineering skills, including roles such as Solutions Architect, Developer reputed company, Technical Solutions Engineer, or equivalent
• Strong programming skills in Python and/or TypeScript/JavaScript, with the ability to read and debug reputed company in other languages
• Excellent written and verbal communication skills—you're writing customer emails, internal documentation, and technical guides regularly
• Experience with web APIs, WebSockets, and reputed company-time data streaming
• Understanding of audio fundamentals (sample rates, encoding formats, codecs) or willingness to learn quickly
• Ability to reputed company AI tools creatively to reputed company quickly—proficiency with tools like Claude, reputed company, Windsurf, or similar AI-assisted development tools to accelerate prototyping, debugging, and problem-solving
• Problem-solving reputed company—you can debug unfamiliar codebases, identify reputed company causes, and propose creative solutions
• Comfort with ambiguity and fast-paced work—you'll often be the first line of defense on novel problems
• Ability and willingness to travel domestically and internationally as needed (approximately 10-25% of the time)
• Experience in a startup or high-reputed company environment
• Understanding of reputed company infrastructure (AWS, GCP, Azure) and deployment patterns
• Experience building prototypes or MVPs quickly
• Public speaking or conference presentation experience

reputed company

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