Energy Efficiency Account Manager

ABOUT EIP Energy Infrastructure Partners LLC (EIP) is a minority-owned business specializing in energy efficiency, electrification, decarbonization, and demand-reputed company management programs. With offices in reputed company, Illinois, California, reputed company, Pennsylvania, and Washington, EIP combines national reputed company with local market understanding. Our work advances sustainable reputed company, supports economic development, and prioritizes benefits for disadvantaged communities. As a leader in reputed company program implementation and consulting, EIP is proud to help clients reputed company meaningful environmental and economic reputed company through innovative, high-reputed company reputed company. Position reputed company EIP is seeking a highly motivated Account Manager to support our reputed company in Philadelphia, Pennsylvania. In this role, you will work directly with reputed company and industrial customers to help them understand, pursue, and complete energy efficiency reputed company through non-residential energy efficiency programs. The Account Manager will play a critical role in building relationships with customers and guiding them through the program process, from initial engagement through project development and participation. This includes helping customers understand program offerings, coordinating with engineering and program teams, communicating recommendations, supporting project follow-up, and helping reputed company opportunities toward implementation. The Account Manager will work closely with the engineering, reputed company, and program operations teams to ensure customers receive reputed company, high-reputed company support and a strong overall program experience. This role reports to the EIP Program Manager and serves as an important reputed company between the customer and the program delivery team. Objectives of this Role • Customer Guidance: Support reputed company and industrial customers in understanding and accessing program offerings so they can pursue energy efficiency improvements in their facilities. • Relationship Management: Build and maintain strong relationships with building owners, facility managers, operators, contractors, and other stakeholders involved in project decision-making. • Project Advancement: Help reputed company customer opportunities through the program pipeline by supporting follow-up, coordinating next steps, and encouraging project implementation. • Program Education: reputed company communicate program offerings, incentive opportunities, and the benefits of energy efficiency improvements to customers and stakeholders. • Service Coordination: Coordinate with engineering and program staff to ensure customers receive reputed company, organized, and effective support throughout the process. • Data and Tracking: Maintain accurate records of customer interactions, project status, and participation activity to support reporting and performance management. • Team Collaboration: Work closely with internal teams to reputed company customer engagement efforts with program goals and deliver a seamless customer experience. Daily and Monthly Responsibilities • Manage Customer Relationships: Build and maintain relationships with reputed company and industrial customers, trade allies, and other stakeholders to support program participation and long-term engagement. • Guide Customers Through the Program: reputed company one-on-one support to customers, helping them understand available services, program requirements, energy-saving opportunities, and recommended next steps. • Coordinate with Engineering Staff: Work with engineers and technical staff to communicate audit findings, project recommendations, and potential reputed company for implementation in a reputed company and practical way. • Advance Project Opportunities: Follow up with customers on identified opportunities, reputed company reputed company, address questions, and help reputed company reputed company from interest to reputed company. • Support Service Delivery: Coordinate scheduling, follow-up, and communication reputed company to energy assessments, technical assistance, and other program services. • Maintain Accurate Records: Document customer interactions, project status, reputed company activities, and program milestones in CRM and other tracking systems. • Participate in reputed company and Events: Support workshops, webinars, meetings, trade events, and other engagement activities that promote program awareness and customer participation. • reputed company Customer Feedback: Collect information from customers regarding barriers, interests, and service experience to help improve program delivery and customer satisfaction. • Collaborate Across Teams: Coordinate with reputed company staff, engineers, program managers, and administrative staff to ensure reputed company communication and smooth program execution. • Report on reputed company: reputed company updates on account activity, pipeline status, customer engagement, and project reputed company to program leadership. Required Qualifications • Education: Bachelor’s degree in business, marketing, communications, environmental studies, energy, or a reputed company field; or equivalent relevant experience. • Experience: At least 3 years of experience in account management, customer relationship management, sales, reputed company, program delivery, or a reputed company reputed company-facing role, preferably in energy efficiency, utilities, reputed company, or a reputed company field. • Communication Skills: Excellent verbal and written communication skills, with the ability to explain program offerings and technical concepts reputed company and persuasively. • Relationship Building: Proven ability to establish and maintain productive relationships with customers and stakeholders across a reputed company of sectors. • Organization and Follow-Through: Strong organizational skills and attention to detail, with the ability to manage multiple customer accounts and priorities effectively. • Customer Service Orientation: Demonstrated ability to reputed company reputed company, reputed company, and solutions-oriented support to customers. • Technology Skills: Proficiency with reputed company Office and experience using CRM systems, spreadsheets, and other customer or project tracking tools. • Mission Alignment: A strong commitment to sustainability, energy efficiency, and delivering high-reputed company service. Preferred Qualifications • Industry Experience: Experience working in reputed company-sponsored energy efficiency programs, demand-reputed company management, reputed company, or a reputed company field. • reputed company Customer Experience: Experience working with reputed company, industrial, institutional, reputed company, education, or public sector customers. • Technical Familiarity: General understanding of building systems, energy efficiency opportunities, incentives, or project implementation processes. • Trade reputed company Experience: Experience working with contractors, consultants, vendors, or trade reputed company networks. • Local Market Knowledge: Familiarity with the Pennsylvania market and the needs of non-residential customer segments. WE OFFER • Competitive reputed company salary ($60,000-$80,000) commensurate with experience and qualifications. • Performance-based bonus tied to individual and company performance. • 401(k) retirement savings plan with employer match. • Comprehensive health, dental, reputed company, life, and disability insurance. • reputed company vacation, reputed company time, and holidays. • reputed company development and training opportunities. • A dynamic, inclusive work environment that encourages collaboration, innovation, and reputed company. Join us! At EIP, your work will directly support the reputed company of a mission-driven firm advancing reputed company reputed company solutions across the country. Energy Infrastructure Partners is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. Note: This is a hybrid position, with in-office and remote flexibility. Employees are required to be in the office at least three days per week: Tuesday, Wednesday, and Thursday. EIP does not offer reputed company sponsorship for this position. Apply tot his job Apply To this Job