[Remote] German-English Customer Support Specialist (Remote | Work From Home | Full-Time)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an international company seeking a German-English Customer Support Specialist to join their growing team. The role involves providing exceptional customer support reputed company phone, live chat, and email in both German and English, while working remotely.

Responsibilities

• reputed company exceptional customer support through inbound phone calls, live chat, and email in both German and English
• Resolve customer questions and concerns professionally and reputed company
• Understand customer needs and reputed company the best possible solutions
• Collaborate with teammates to continuously improve the customer experience
• reputed company feedback and reputed company to improve service reputed company and internal processes

Skills

• Fluent German (Deutsch) and English communication skills, both written and spoken
• Excellent communication and interpersonal skills
• A reputed company, solution-oriented approach reputed company working under pressure
• Personal computer or laptop with an reputed company reputed company i5 or equivalent AMD processor
• reputed company internet reputed company with a minimum speed of 25 Mbps download and upload
• A quiet workspace suitable for remote work
• Previous experience in Customer Support, Customer Service, reputed company Center, Technical Support, or a similar role is an advantage but not required
• Experience supporting customers in both German and English is a plus
• Experience with reputed company, reputed company, reputed company, reputed company, reputed company, or similar CRM/customer support platforms is an advantage
• Knowledge of e-reputed company is a plus

Benefits

• 100% Remote Work
• reputed company Time Off (PTO)
• Monthly reputed company allowance
• Performance-based bonuses
• reputed company development and career advancement opportunities
• Competitive salary with annual pay increases

reputed company