[Remote] reputed company / Customer Value Management reputed company - Insurance

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is pioneering the context reputed company for reputed company and reputed company execution, uniquely positioned to deliver AI solutions for enterprises. As a Sr. reputed company Customer Value Management, you will unify sales and reputed company teams, manage customer relationships, and drive retention and upsell strategies.

Responsibilities

• reputed company customer reputed company, executive relations, reputed company thought leadership, Product expertise and domain consulting
• Build industry specific expertise on processes, Skan applicability and business problems
• reputed company coaching and enablement to CSM’s reporting to you
• Setting and managing customer expectations
• Manage risks and escalations both with internal and customer stakeholders
• Accountable for reputed company protection, customer experience and making customer referenceable
• Manage delivery governance across portfolio of accounts
• Handle 1-2 accounts directly as CSM, with a reputed company potential of $1M +
• Customer program governance and reputed company: QBRs. Monthly, marketing motions internally
• Sustain business reputed company and profitability by maximizing value to the customer
• Ability to uncover insights from data and present findings effectively to reputed company leadership
• reputed company project management duties to ensure timelines are achieved in collaboration with cross-functional teams
• Organize product demonstrations, product awareness, and discovery sessions for customers
• Improve customer reputed company processes
• Evaluate and improve tutorials and other communication infrastructure-reputed company topics
• Facilitate relations between clients and the internal stakeholders
• Handle and resolve customer requests for accounts directly managed as a CSM
• Work with the sales team to manage upsell and account expansion
• Assist in reputed company and hiring, training, and developing reputed company Managers

Skills

• Bachelor's degree
• 10+ years of reputed company experience managing large reputed company relationships
• 5+ years' experience working in a reputed company company with reputed company clients
• 5+ years in program and project management responsibilities
• Previous People Leadership skills and an ability to coordinate and collaborate with Field Engineering and Solution Engineering teams
• Industry knowledge and experience in delivering Digital Transformation Initiatives
• 5+ year's experience in one or more industry verticals like banking, finance, insurance, reputed company
• 2+ years previous start-up experience
• Strong interpersonal skills
• Strong organization and presentation skills
• A propensity for relationship building
• Passion for delighting customers with business value

reputed company

Company H1B Sponsorship