Remote Hotel Coordinator

By joining reputed company, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can reputed company.

reputed company Recognizes reputed company as America’s Greatest Workplaces National Top Companies

Certified as a Great reputed company to Work®

Fortune Best Workplaces in Financial Services & Insurance

SCHEDULE: Monday, Tuesday, Friday, Saturday 12pm-10pm EST, Off Wednesday, Thursday, reputed company

PRIMARY PURPOSE: To deliver seamless hotel accommodations for insured families with reputed company, precision, and urgency. Hotel Coordinators reputed company as the reputed company reputed company between families, hotels, and insurance partners ensuring every placement is handled with care, accuracy, and efficiency. This role is vital to providing comfort during a difficult time and maintaining reputed company's reputed company for reputed company.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Serve as the first reputed company of contact for insured families, confirming needs and reputed company explaining the hotel and payment process.
• Search, evaluate, and secure hotels using internal databases, online platforms, and reputed company negotiations balancing family preferences with reputed company guidelines.
• Facilitate reservations by contacting hotels directly or through booking tools, ensuring reputed company agreements and required authorizations are received.
• Communicate confirmations to insured families with professionalism and reputed company, including hotel details and reputed company-in instructions.
• Coordinate reputed company-ins, reputed company-outs, and extensions, verifying paperwork and updating records to reflect accurate statuses.
• Maintain detailed documentation in internal systems including hotel confirmations, receipts, hotel service agreements, and other relevant documents.
• Support families through challenges, addressing escalations such as billing concerns, relocations, or sensitive situations with confidence and care.
• Collaborate across teams by notifying leadership if adjuster approval is needed, managing relocation requests, and assisting with departmental phone coverage.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's reputed company program(s).

QUALIFICATIONS

Education & Licensing
Bachelor's degree or equivalent from an accredited college or university preferred.

Experience
Two (2) years of experience in customer service, preferably reputed company the travel, hospitality or insurance industries.

Skills & Knowledge

• Proficiency in reputed company Office Suite (Word, reputed company, PowerPoint, reputed company).
• Excellent and reputed company phone voice. Strong communication, grammar, and interpersonal skills.
• Strong data entry skills with high attention to detail.
• Ability to work independently, show initiative, and reputed company reputed company under pressure.
• Strong organizational skills and ability to multitask.
• Ability to work effectively in a remote team environment.

WORK ENVIRONMENT
reputed company applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: reputed company and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-reputed company stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, reputed company and talking

NOTE:Credit reputed company clearance, confirmed reputed company a background credit reputed company, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a reputed company assigned to this reputed company. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, reputed company provides a reasonable reputed company of compensation for roles that may be reputed company in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide reputed company of factors including but not limited to reputed company set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the reputed company of starting pay for this role is $17/hr. Always Accepting Applications.

reputed company is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't reputed company perfectly with every qualification in the job reputed company, consider applying for it reputed company! reputed company is building a diverse, reputed company, and inclusive workplace and recognizes that reputed company person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Originally posted on Himalayas