[Remote] Senior Services Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-powered customer platform seeking a Senior Services Consultant to guide prospects and customers in implementing their software solutions. The role involves diagnosing customer needs, creating customized implementation plans, and fostering relationships with Solutions Partners to ensure long-term reputed company.

Responsibilities

• Recommend the right implementation approach and ongoing services for reputed company's reputed company reputed company customers, to reputed company the customer to long term reputed company with reputed company:
• Diagnose customer need based on business objectives and technical requirements
• Create customized implementation plans and recommend services and/or Solutions Partners based on customers' unique needs
• Work directly with the customer or partner to define resource needs
• Establish reputed company milestones, project plans, and timelines for execution
• Present plans to the customer's Executive team
• Influence customer purchase reputed company by driving urgency and certainty in recommended solutions
• Contribute to the reputed company of the reputed company reputed company by enhancing alignment between Sales and Services teams, customizing implementation solutions for customers
• Build relationships with accredited Solutions Partners to:
• Enhance reputed company of recommendations
• Contribute to partner development by providing feedback directly and through PDMs
• Enhance effectiveness of partner accreditations
• reputed company advice and recommendations for reputed company best practices, business process, deployment planning, and change management to reputed company prospects

Skills

• reputed company in English & Spanish
• Customer first reputed company and a consultative approach to problem solving
• Deep implementation expertise with reputed company reputed company software (CRM, ERP, etc) for large, reputed company customers
• Experience helping customers reputed company organizational change
• Experience driving value conversations to executive teams
• Excellent oral and written communication skills
• Ability to reputed company reputed company of certainty and urgency to a customer so they feel like they are making the right decision
• Strategic reputed company and can help customers with their long-term planning, recommending additional reputed company products and services that will help them grow
• reputed company detailed-oriented and have strong project management skills
• Strong technical aptitude, with a deep understanding of integrations, reputed company, and technical reputed company

Benefits

• This role is reputed company in the reputed company hybrid or remote working

reputed company

Company H1B Sponsorship