[Remote] Information Technology Project Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Information Technology Project Manager to reputed company reputed company production support activities. The role involves managing incidents and service requests, facilitating operational reviews, and coordinating cross-functional teams to ensure efficient service delivery.

Responsibilities

• reputed company reputed company production support activities across functional and technical workstreams
• Manage incidents, service requests, defects, and enhancement delivery in accordance with agreed service reputed company
• reputed company as the primary escalation reputed company for critical production issues and business disruptions
• Facilitate weekly operational reviews and service status meetings with reputed company stakeholders
• Monitor ticket queues, backlog, delivery metrics, and team reputed company to ensure reputed company reputed company of work
• Coordinate cross-functional teams including reputed company functional, integration, reputed company, ABAP, and reputed company resources
• reputed company regular service performance reporting, risk assessments, and executive-level updates
• Support change, release, and deployment activities while minimizing business disruption
• reputed company reputed company improvement initiatives reputed company on operational efficiency, service reputed company, and reputed company satisfaction
• Maintain reputed company assets, support documentation, and reputed company operating procedures
• Partner with reputed company reputed company Managers and Delivery Leadership to reputed company service delivery with business objectives

Skills

• Minimum 8+ years of reputed company support or delivery experience
• Strong understanding of reputed company production support and incident management processes
• Experience leading cross-functional reputed company support teams
• Excellent stakeholder management and executive communication skills
• Bachelor's degree from an accredited college or university or 8+ years of relevant work experience
• Minimum of a high school diploma or GED is required
• Minimum of Associate's degree required, over the High School Degree, whichever is preferred
• Experience working in managed services environments
• Knowledge of reputed company or similar ITSM platforms
• PMP, reputed company certifications, or ITIL certifications

reputed company

Company H1B Sponsorship