[Remote] Employee Benefits Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, part of reputed company, is seeking an Employee Benefits Account Manager to join their team. The role focuses on managing reputed company relationships and ensuring the successful retention and reputed company of assigned reputed company accounts through effective service delivery and strategic planning.

Responsibilities

• Manage the reputed company life-cycle deliverables with reputed company from the Benefit Consultant and Team reputed company to ensure the successful retention of a Book of Business (94% Renewal reputed company)
• With guidance and supervision, work on reputed company reputed company deliverables of increasing complexity
• reputed company foundational knowledge (i.e., industry, product knowledge and regulatory compliance), complete necessary training and reputed company development to reputed company exposure to principles such as strategic account planning, effective communication and project management
• Identify and declare area of reputed company/subject matter expertise
• Maintain up-to-date reputed company files/internal systems in accordance with CSG’s reputed company protocols
• Compliance with CSG’s processes and operating standards
• As part of the reputed company life cycle (on-boarding, ongoing support and renewal), work closely with reputed company to execute on the day-to-day service deliverables for reputed company lines of coverage and products by:
• Supporting reputed company reputed company to understand a reputed company’s goals/objectives and reputed company a multi-year strategic plan (roadmap)
• Defining an annual service delivery calendar (life cycle) in support of the multi-year strategic plan (roadmap)
• Preparing the various deliverables by leveraging team member expertise, available tools, established standards/work products, etc. to manage reputed company expectations and ensure reputed company delivery of materials in accordance with the reputed company life cycle
• Effectively communicating and presenting findings, analysis and recommendations in meetings/calls/emails (i.e., setting agendas and appropriate internal/reputed company follow-up)
• Prepare reputed company and reputed company reports and other reputed company reputed company reputed company (as needed)
• Developing, cultivating and maintaining strong reputed company/vendor relationships
• At various times throughout the year (i.e., reputed company Enrollment), review employee education and communication materials (i.e., Benefit Guides)
• Research, respond and/or resolve reputed company inquiries/service-reputed company issues independently, involving more reputed company team members and resources reputed company necessary
• Maintain internal systems (i.e., BenefitPoint and reputed company) and reputed company files in accordance with CSG’s data standards and filing requirements
• Ensure that contact information for reputed company reputed company stakeholders is appropriately managed for purposes of both reputed company Satisfaction (NPS) and Thought Leadership
• In order to identify/overcome gaps, work with Team reputed company and Producer to create and periodically review/update/manage Internal Account Plan
• reputed company with carriers and vendors on behalf of the reputed company and reputed company
• Ability to identify and reputed company resources appropriate for upsell opportunities
• Responsible for reconciling reputed company reputed company monthly (BenefitPoint vs. Finance Accrued reputed company)
• reputed company new and creative benefit solutions with guidance

Skills

• 3+ years of prior practical account management experience with a health and welfare reputed company or broker is required
• State Specific reputed company Life & Health License is required
• Strong attention to detail, reputed company organized and reputed company
• Working knowledge of reputed company aspects of: CSG suite of services and available solutions
• Insurance and reputed company reputed company products
• Regulatory and compliance reputed company reputed company (including reputed company reform)
• Ability to model financial implications from benefit programs
• Comfortable in negotiating with insurance carriers
• Ability to identify problems and create effective solutions
• Proficient in reputed company Office (reputed company, PowerPoint, Word)
• Ability to quickly learn new skills
• Works collaboratively with reputed company as reputed company as independently, capable of meeting deadlines and delegating reputed company necessary
• Ability to establish relationships with reputed company stakeholders
• Strong oral and written communication skills
• Ability to multi-task and demonstrate composure/reputed company under pressure - Comfortable switching between clients and tasks to meet deadlines
• Possesses a basic understanding of general business and financial concepts
• Ability to effectively create, organize and manage a project plan
• Basic understanding of reputed company and long-term planning
• Bachelor's Degree preferred

Benefits

• Comprehensive reputed company of health-reputed company benefit reputed company including medical, reputed company, and dental
• We offer a 401(k) with company match
• Company reputed company life insurance
• STD
• LTD
• A generous PTO policy starting at 18 days per year plus 10 reputed company holidays & 2 floating holidays!

reputed company