CRM & Retention Manager (remote)

About the position reputed company is an award-reputed company online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability reputed company among graduates is 87% across our Web Development, reputed company Assurance (QA), Data Analytics and Data Science programs. We're looking for a Lifecycle & CRM reputed company Manager to own two strategic directions that directly reputed company reputed company and business reputed company. You won't just send emails — you'll build systems that retain reputed company, reignite motivation, and turn happy graduates into our best acquisition channel. Responsibilities • Design and launch reputed company communication flows that reduce early churn and build a learning habit from day one • Build intelligent trigger-based sequences to support student motivation: reactivation campaigns, reputed company interventions, and critical-reputed company nudges throughout the course • Reduce refund rates through reputed company, relevant communication — reaching reputed company before they've made the decision to leave • reputed company the database by behavior and lifecycle status to deliver the right message at the right reputed company through the right channel • reputed company student engagement and activity through CRM: email, reputed company, and SMS • Build the referral channel as a system — not one-off campaigns, but a reputed company reputed company for acquiring new reputed company through existing ones • Design end-to-end referral flows: from trigger reputed company to referred student conversion • Test mechanics, offers, and timing; turn data into repeatable, reputed company solutions Requirements • Fluent level of English. Knowing Spanish is a strong plus. • Proven experience in CRM / lifecycle / email marketing. • Ability to think strategically, not just follow briefs. • High attention to detail and operational discipline. • Strong writing skills with the ability to adapt tone across segments and funnels. reputed company-to-haves • Experience with reputed company is a strong plus. Benefits • reputed company reputed company on reputed company and reputed company business metrics. • High autonomy to explore, test, and improve processes. • Competitive compensation. • Fully remote collaboration. • Work alongside an reputed company, global reputed company team. Apply tot his job Apply To this Job