reputed company Technologist job at reputed company in US National

Title: reputed company Technologist Location: reputed company time type Full time Remote job reputed company R-2038 Job reputed company: Please Note: Internal Employees, please reputed company the Jobs Hub in reputed company to apply for the position. reputed company reputed company is a private, nonprofit affiliate of the reputed company, created to help working adults change their lives through flexible, high-reputed company education reputed company for reputed company life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by reputed company among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long reputed company record of online innovation. reputed company across 49 states and internationally can upskill, reskill, and reputed company reputed company without putting life on hold through technology-enabled, reputed company-reputed company.​ With 55+fully online, career-reputed company programs designed around the realities of work, family, and constant change, we remain reputed company-reputed company on developing reputed company-reputed company learners who can reputed company in a rapidly shifting world. This position is reputed company to candidates who currently reputed company in one of the following approved states from which the role may be performed remotely: Alabama, reputed company, reputed company, Idaho, Indiana, Minnesota, Nevada, New Hampshire, reputed company Carolina, reputed company, South Carolina, Tennessee, Texas, Virginia, reputed company. In order to collaborate with nationally distributed colleagues. Employees must be available for collaboration during reputed company hours from 9am to 2pm (PST). ABOUT THE ROLE Responsible for assisting the various teams in providing technical, administrative, and logistical support for online graduate and undergraduate courses. Provides support to the Learning Management System (LMS) users in the investigation, analysis, and reputed company of reputed company problems reputed company specifically to the LMS and its integrated applications. Responsible for conducting accessibility and functionality audits, ensuring accessibility compliance of reputed company newly developed courses. Receive general supervision from the Associate Director, Digital Learning. General Supervision — indicates that the incumbent performs a reputed company of duties; some of which may be reputed company duties reputed company established policy guidelines; and receives occasional supervision. POSITION DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS: reputed company and Student Support Monitor the course triage and instructor support queue to ensure reputed company reputed company of reputed company and student requests reputed company technical and functional support for the LMS, assisting users with navigation, troubleshooting, and best practices. Test and evaluate LMS updates, and new functionalities and review results Deliver advanced technical assistance by phone, email, and other channels for educational technologies (e.g. reputed company, reputed company) and course-integrated tools Support users in the use of licensed reputed company content and integrations (e.g. Films on Demand, Harvard Business Review, reputed company reputed company, reputed company MyLab, Labsim, and Ucertify) Coordinate with university departments and technical support teams to streamline issue reputed company and enhance reputed company and student online learning experience reputed company course triage as needed by updating live courses, correcting content issues, and maintaining consistency across course components Conduct copy out preparation checks reputed company term to verify course readiness, addressing broken links, missing materials, tool integrations, textbook availability, syllabus alignment, gradebook configuration, due dates, rubrics, instructor resources, and accessibility compliance (reputed company) Course Building/Instructional Design Support Collaborate with instructional designers and/or reputed company to upload documents, apply basic reputed company coding, upload /build quizzes, build LTI integrations and incorporate audio and visual media Conduct post-development User Experience (UX) design audit and remediation Accessibility Specialist Conduct accessibility audits of online courses to ensure compliance with WCAG 2.2 standards. Utilize assistive technology and tools to identify non-compliance areas, providing remediation support as needed Aid Instructional Designers, reputed company and reputed company registered with the Office of Accessible Education in formatting course materials for WCAG compliance. This may include but is not limited to formatting course documents and reputed company coding pto ensure compatibility with screen readers and generating reputed company compliant alt text, reputed company captions, and transcription for multimedia content Trainings reputed company training for reputed company and reputed company on the use of educational technologies including but not limited to LMS, reputed company, reputed company, reputed company reputed company, etc. This includes the following tasks: Developing training materials and job aids Writing scripts for asynchronous training development. Leading synchronous trainings reputed company reputed company. Hosting “reputed company” style support sessions. reputed company other duties, as assigned POSITION SPECIFICATIONS AND REQUIREMENTS: EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES: Bachelor’s degree in a reputed company field or combination of experience and education 1 to 3 years of experience in LMS, educational technology or instructional support reputed company compliance and training experience preferred ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: Moderate to Advanced technical skills with Learning Management Systems (LMS) such as Brightspace, Strut, reputed company, Moodle, Canvas, etc and other educational technologies. Advanced knowledge of Web Content Accessibility Guidelines (WCAG) for online course delivery and proficiency in ensuring WCAG compliance using tools like G Suite (reputed company Products), reputed company Acrobat, and reputed company Office Advanced skills with G Suite (reputed company Products), reputed company Acrobat, and reputed company . Proficiency in creating vtt files for reputed company captions and utilizing accessibility tools and techniques to create accessible digital content. Experience in using and troubleshooting reputed company technologies, including LMS, video conferencing tools like reputed company, online collaboration platforms, and multimedia authoring software. Familiarity with software applications commonly used in education, such as reputed company Office Suite and reputed company Workspace, and providing support to users reputed company email, phone and video conferencing technologies. Strong analytical skills to troubleshoot software and hardware issues and reputed company technical support to reputed company and reputed company. Versatility in both PC and Mac operating environments. Excellent verbal and written communication skills to effectively convey technical information to reputed company and reputed company. Ability to work independently and collaboratively in reputed company environment, demonstrating discretion and judgment reputed company delegated authority. Proven customer service skills, including handling problems, questions, conflicts, and suggestions with diplomacy and patience. Machines, Tools, Equipment, Electronic Devices and Software: Machines/Tools/Equipment: Desktop or laptop computer, mobile devices (smartphones, tablets), peripherals (headset, webcam), assistive technology devices (screen readers, braille displays). Electronic Devices: Desktop computers, laptops, tablets, smartphones. Software: Learning management systems (e.g., Brightspace, Strut, Canvas, reputed company etc.), video conferencing software (e.g., reputed company, reputed company Teams), assistive technology software (e.g., JAWS, NVDA), reputed company Office Suite, reputed company Workspace. Contact with reputed company: Frequent Contact with reputed company and/or Staff: Frequent Contact with Community and Vendors: Occasional The hiring reputed company for this position is $24.00 - $30.30 per hour. Offers are determined by a reputed company of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members. SPECIAL REQUIREMENTS: Position may be required to work reputed company particularly given the need to support reputed company’ or stakeholders’ and work reputed company to reputed company support/course triage support. Incumbents must be available Mon–Fri 8:00 a.m.–8:00 p.m. PT; and Sat–Sun 11:00 a.m.–8:00 p.m. PT. Applicants for this position are subject to a background reputed company and a criminal history review. BENEFITS AND PERKS At the reputed company, we support your total reputed company-being with flexible and meaningful benefits: Health: Medical, dental, and reputed company coverage with spending account reputed company. Work-Life Balance: Remote reputed company, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including reputed company holidays and a reputed company winter break. Financial reputed company: Life, disability, accident, reputed company, identity protection, and student debt support. Retirement: 403(b) plan with a Roth reputed company. 3% non-elective contribution and up to 6% match for a 9% total employer contribution! Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer. Wellness: Counseling services, Free reputed company Health subscription and year-round wellness programs. Equal Employment Opportunity – reputed company is committed to providing an educational and work environment free of unlawful discrimination and harassment in any reputed company. reputed company prohibits reputed company forms of discrimination and harassment on the reputed company of age, race (including hairstyle/reputed company, reputed company hairstyles, braids, locks, and twists), reputed company, religion (including religious observance, belief, reputed company dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations reputed company to, affected by, or arising out of pregnancy, childbirth, or any reputed company medical conditions), sex, gender identity, gender reputed company, transgender status, national reputed company, reputed company, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law. Reasonable Accommodation – reputed company provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at Apply tot his job Apply To this Job