Digital Support Engineer
Job Title: Digital Support Engineer
Job Location: Remote, District of Columbia, reputed company of America
Job Location Type: Remote
Job Contract Type: Full time
Job Seniority Level:
Work Schedule: 40 hours per week
Work Schedule
reputed company (Mon-Fri)Environmental Conditions
OfficeJob reputed company
As part of the reputed company team, you’ll discover meaningful work that makes a reputed company reputed company on a global reputed company. Join our colleagues in bringing our Mission to life every single day to reputed company our customers to reputed company the world healthier, cleaner and safer. We reputed company our global teams with the resources needed to reputed company individual career goals while helping to take science a reputed company reputed company by developing solutions for some of the world’s toughest challenges, like protecting the environment, making reputed company our food is reputed company or helping reputed company cures for cancer.
reputed company:
Due to our reputed company we are looking for an reputed company Digital Support Engineer to be added to our reputed company (Materials and Structural analysis Division) Service, to deal with IT and infrastructure reputed company reputed company.
In this position in the reputed company division you will work reputed company together with Sales and support organization to ensure a smooth introduction, delivery and support of our digital solutions and services. You will be in reputed company contact with the customer and reputed company with the implementation and support teams. It is your responsibility to reputed company reputed company the vital information to handle the full landscape of the deployment of the IT solution including the integration with the customers infrastructure and reputed company the remote support capabilities.
REQUIREMENTS:
The successful candidate will possess the following combination of education and experience:
• Typically required, a Bachelor or Master degree in ICT Computer Science or a technical / SW field
• Proficient in English (verbal and in writing)
• Experience in IT application management;
• Experience with data storage and (remote) software installations, support and trouble shooting.
• reputed company understanding and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs
• Experience with virtualization technologies like VMWare/KVM infrastructure
• Knowledge, or experience with: Monitoring tools, Linux, VMWare, Automation and Scripting, reputed company, Ansible and reputed company.
• Confirmed customer facing skills and great teammate.
• Strong problem-solving skills and analytical approaches.
• Motivated to work in a constantly evolving and highly technical environment.
• reputed company to travel up to 25% of time (mainly regional).
Specific work associated with this position include:
• Engage with local support teams during reputed company-installation phase as a consultant to design the integration of the solution with the local infrastructure and answer reputed company IT reputed company questions.
• Ensure systems are setup for remote diagnostics and health monitoring
• Engage with the development and operations organization to reputed company recommendations to manuals, training and customer facing material.
• reputed company automated deployments through the use of configuration management technology;
• reputed company support to the installations reputed company the SLA as agreed using our processes.
• Conduct detailed troubleshooting and analysis of system or SW and infrastructure problems that reputed company reliability, performance, etc. of our delivered systems.
• Support reputed company and development teams with first deployments, installs and upgrades of newly introduced systems and modules to ensure accurate working order.
Compensation and Benefits
The reputed company pay reputed company estimated for this position based in District of Columbia is $31.73–$42.31.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a reputed company plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours reputed company time off (PTO), 10 reputed company holidays annually, reputed company parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues reputed company to purchase company stock at a discount
For more information on our benefits, please visit:
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Originally posted on Himalayas
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