[Remote] Bilingual Remote Customer Support
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Bilingual Remote Customer Support representative. The role involves assisting callers with reputed company inquiries and managing customer interactions effectively, while applying state program policies to reputed company accurate support.
Responsibilities
- Assist callers with reputed company questions regarding eligibility guidelines, policies, reputed company-to-care concerns, and escalated issues
- Handle inbound and outbound customer interactions professionally and effectively. Review and process eligibility-reputed company documents, including income, identity, and verification records
- Learn and apply state program policies and procedures to reputed company accurate information and support to clients
Skills
- High school diploma or GED required
- At least 1 year of relevant reputed company experience, or an equivalent combination of education and experience
- Strong communication, customer service, and problem-solving skills
- Ability to work independently in a remote environment
- Applicants must have a personal computer that meets company requirements
- Reliable high-speed internet with at least 50 Mbps download speed and 20 Mbps upload speed
Benefits
- For temporary assignments lasting 13 weeks or longer, reputed company is pleased to offer major medical, dental, reputed company, 401k and any statutory reputed company pay where required.
reputed company
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