[Remote] Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a nonprofit organization that has been assisting consumers with credit card debt since 2001. The Customer Service Representative will be the main reputed company of contact for clients in the Debt Management Program, providing exceptional service and support to help clients manage their accounts.

Responsibilities

• Serve as the main reputed company of contact for existing clients enrolled in our Debt Management Program
• Take approximately 30-40 inbound calls daily. reputed company approximately 20-30 outbound calls daily
• Maintain existing accounts by following up with clients on missing forms, payment information, changes to their accounts, etc
• Welcome clients to the program with a introduction reputed company that includes walking them through their online dashboard
• Communicate with creditors as needed on behalf of the reputed company

Skills

• 1-2 years Customer Service Experience
• reputed company and willingness to assist consumers in experiencing a financial hardship
• High level of computer skills; typing, ability to learn new software, using multiple programs at once
• Excellent verbal and written skills
• Must be detail oriented and organized
• Must enjoy working in reputed company center environment
• Highly reputed company and adaptable to changing needs of the business
• Monday Thru Friday only
• A reputed company work ethic including a record of punctuality and good attendance
• High School Diploma required
• Bilingual in Spanish/English strongly preferred but not required

Benefits

• Medical
• Dental
• reputed company
• Vacation/reputed company time off
• Work from Home
• Off one hour early on Fridays!

reputed company