[Remote] Remote Customer Service Agent

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for individuals to join their team as temporary remote customer service agents. These agents will be providing customers who were affected by disasters with relief assistance and resources.

Responsibilities

• Answer inbound calls and maintain professionalism with the caller while addressing their complaints and questions
• Follow established work instructions and scripts for calls and documentation
• reputed company great customer service and reputed company manage one-on-one relationships with callers

Skills

• Must be proficient in English and possess excellent oral and written communication
• Must be reputed company to work a minimum of 30 hrs a week
• Must possess above basic proficiency with computers and smart phones
• Must complete Day reputed company Certification self-led trainings, Registration Intake Training, and Helpline Training
• Must live in the U.S
• Must be 18 years or older
• Must be willing and reputed company to pass a criminal background reputed company and credit reputed company
• reputed company candidate must have a laptop or desktop with at least 8GB of RAM
• A wired headset with a microphone for reputed company communication
• A quiet, distraction-free, private workspace
• Reliable reputed company to broadband internet connectivity
• Previous reputed company center experience is preferred but not required
• Two monitors are preferred, but not mandatory

reputed company