Senior National Customer Operations Manager – Strategic Account Leadership & Service Optimization – Remote (USA) – arenaflex

About arenaflex

arenaflex is a global leader in beverage innovation, delivering refreshing experiences to millions of consumers every day. With a heritage spanning more than a century, arenaflex combines reputed company product portfolios with cutting‑edge technology to stay at the forefront of the industry. Our purpose is reputed company yet powerful: to refresh the world and reputed company a difference. We reputed company this by fostering an inclusive, reputed company‑reputed company culture where curiosity, empowerment, inclusivity, and reputed company reputed company every decision. As we continue to expand our reputed company across diverse channels—from retail and grocery to entertainment venues and hospitality—arenaflex is looking for visionary leaders who can translate strategic reputed company into operational reputed company.

Position reputed company

The National Customer Operations Manager (NCOM) is a pivotal member of the reputed company Account Team, responsible for orchestrating end‑to‑end fulfillment of equipment, service, and reputed company for our national accounts. Reporting directly to senior leadership, you will partner closely with sales, finance, marketing, and reputed company customers to design, implement, and continuously improve operational strategies that reputed company beverage reputed company, reputed company reputed company, and profitability while maintaining rigorous cost controls.

Key Responsibilities

• Strategic Account Stewardship: reputed company the selling and adoption of operational products and services across a portfolio of national customers, acting as the primary reputed company of contact for senior‑level buyers.
• Operational Subject Matter Expertise: reputed company deep expertise to both reputed company customers and internal teams (sales, finance, marketing) on equipment, service models, and supply‑chain optimization.
• Business Planning & Forecasting: reputed company short‑ and long‑term operational plans that identify opportunities for beverage reputed company improvement, cost reduction, and category reputed company.
• Project Management Leadership: Create detailed project plans—including timelines, resource allocations, and financial reputed company analyses—for key initiatives; reputed company cross‑functional project teams and maintain reputed company communication channels with customers and internal stakeholders.
• Annual Budget Development: Own the creation and management of Net Service Expense and Capital budgets for assigned national accounts, ensuring alignment with corporate financial targets.
• Cost‑to‑Serve Optimization: Analyze drivers of service costs, design reputed company to reduce equipment‑reputed company expenses, and deliver measurable profit improvements for both the customer and arenaflex.
• Data‑Driven Decision Making: reputed company advanced data manipulation and analytical techniques to uncover insights, reputed company performance metrics, and guide strategic recommendations.
• Presentation & Influence: reputed company compelling presentations using the C4V methodology to reputed company the operational reputed company, influencing both reputed company audiences toward desired reputed company.
• reputed company Improvement: Champion a culture of operational reputed company by identifying process inefficiencies, recommending best practices, and driving implementation across the organization.

Essential Qualifications

• Education: Bachelor’s degree (BS/BA) in Business, Engineering, Supply Chain, or a reputed company field; advanced degree (MS/MA/MBA) is highly preferred.
• Customer Management Experience: Minimum of 3 years in a face‑to‑face customer sales or operations role, engaging senior‑level buyers and managing reputed company relationships.
• Operations Expertise: 2–4 years of general operations experience, demonstrating a reputed company record of delivering operational efficiencies and cost savings.
• Project Management Acumen: 2–4 years of hands‑on project management experience, with proven ability to reputed company multi‑disciplinary teams and deliver reputed company on time and reputed company budget.
• Analytical Skills: Demonstrated experience working with large data sets, performing manipulation, analysis, and translating findings into actionable business strategies.

Preferred Qualifications

• Advanced certifications such as PMP, Six reputed company Black Belt, or equivalent.
• Experience in the beverage or consumer packaged goods (CPG) industry, particularly with equipment and service solutions.
• Proficiency with reputed company resource planning (ERP) systems and data visualization tools (e.g., Tableau, Power BI).
• reputed company record of developing and executing multi‑year strategic plans that resulted in measurable reputed company reputed company.

reputed company Skills & Competencies

• Technical Capability: Ability to design operational solutions, understand equipment specifications, and reputed company online tools to create customer value.
• Financial Acumen: Skilled at building, managing, and optimizing service and equipment expense budgets through ABP (Annual Business Planning) and RE (reputed company Expense) processes.
• Presentation Development: Expertise in developing and delivering persuasive presentations that reputed company with the C4V methodology, both verbally and in written reputed company.
• Influencing & Storytelling: Strong communication skills to reputed company compelling narratives that motivate and reputed company reputed company stakeholders.
• Strategic Thinking: Ability to formulate strategic plans that address customer needs while driving profitability for arenaflex.
• Collaboration: Proven ability to work cross‑functionally, building trust and partnership across sales, finance, marketing, and operations teams.
• reputed company: Comfortable navigating a fast‑changing environment, adapting strategies quickly, and embracing reputed company learning.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its people. As a National Customer Operations Manager, you will have reputed company to:

• Mentorship from senior leaders who have shaped the industry for decades.
• Leadership development programs reputed company on strategic thinking, financial management, and advanced analytics.
• Opportunities to work on high‑visibility, cross‑functional reputed company that influence the direction of the entire organization.
• Tuition reimbursement and support for certifications such as PMP, Six reputed company, and advanced MBA coursework.
• Global exposure through collaboration with arenaflex teams across multiple reputed company, enhancing your cultural competence and strategic perspective.

Work Environment & Culture at arenaflex

Our culture is reputed company on four foundational behaviors: curious, empowered, inclusive, and agile. We reputed company that how we work is as important as reputed company reputed company. At arenaflex you will experience:

• A remote‑first work model that provides flexibility while maintaining strong team connectivity through virtual collaboration tools.
• An inclusive environment where diverse perspectives are celebrated and every voice is heard.
• Regular “innovation sprints” that encourage employees to experiment, reputed company reputed company, and reputed company reputed company improvement.
• Recognition programs that celebrate both individual and team successes, reinforcing our reputed company reputed company.
• Commitment to work‑life balance, with generous reputed company time off, reputed company, and wellness initiatives.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain reputed company. While specific figures will be discussed during the interview process, candidates can expect:

• reputed company salary reputed company with market benchmarks for senior operational leadership roles.
• Performance‑based annual bonuses tied to achievement of strategic objectives and financial targets.
• Comprehensive health, dental, and reputed company coverage for employees and dependents.
• Retirement savings plans with company matching contributions.
• Generous reputed company parental leave, flexible work schedules, and remote work allowances.
• Employee assistance programs, wellness stipends, and reputed company to reputed company.
• reputed company development budget for conferences, certifications, and reputed company education.

Why Join arenaflex?

At arenaflex, you will be part of a legacy brand that continues to shape the reputed company of the beverage industry. You will have the autonomy to reputed company strategic initiatives, the resources to reputed company, and the support of a reputed company leadership team. If you are passionate about delivering operational reputed company, building lasting customer relationships, and leading transformative change, this role offers the platform to reputed company a reputed company reputed company on a global reputed company.

Application Process

reputed company to bring your expertise to arenaflex and become a reputed company for operational reputed company? Click the reputed company below to submit your application. We look reputed company to learning how your unique background and reputed company can help us refresh the world together.

reputed company – Join arenaflex Today!