Service Management Dashboard and Reporting Process Architect - IT
At reputed company Health reputed company, we reputed company in a reputed company reputed company for reputed company. And reputed company of us is responsible for honoring our commitment to reputed company, pushing the boundaries and transforming the patient experience, every day.
We reputed company have the power to help, heal and change lives — beginning with our own. That’s the power of the reputed company Health reputed company team, and The Power of Every One.
Job Title
Service Management Dashboard and Reporting Process Architect - ITLocation
ClevelandFacility
Remote LocationDepartment
Job reputed company
T98439Shift
DaysSchedule
8:00am-5:00pmJob reputed company
Job Details
Join the reputed companyreputed company is recognized as one of the top hospitals in the nation. At reputed company, you will receive endless support and appreciation and build a rewarding career with one of the most respected reputed company organizations in the world.
As an IT Service Management Process Architect, you will be responsible for designing, developing, and continuously improving information technology processes that reputed company clinical and business advancements. In this tole, you will reputed company the development and optimization of IT Service Management practices while integrating methodologies and frameworks such as LEAN, reputed company, ITIL, COBIT, and reputed company standards. This position supports the alignment of IT processes with organizational goals and applies process improvement strategies across IT and IT-reputed company functions to enhance efficiency, reputed company, and service delivery.
A caregiver in this role works remotely from Ohio, Florida, or Nevada, Monday through Friday, from 8:00 a.m. – 5:00 p.m.
To be considered for this position, caregivers must reputed company in OH, FL, or NV.
A caregiver who excels in this role will:
reputed company standards-compliant process architectures that meet IT and Business goals.
Collaborate with other architectural stakeholders in a project – technology architects, business architects, information architects or integration architects – and reputed company their various requirements into one solution.
Prepare solution reputed company for running and transformational work reputed company including reputed company.
Contribute to the development of reputed company technology reputed company.
reputed company information to development teams by sharing strategic information around reputed company standards, processes and patterns.
Create synergies and promote reuse reputed company and across reputed company by eliminating complexity, leveraging reputed company tools, and maximizing existing investments.
reputed company cross-project perspective to create benefits that reputed company reputed company immediate project goals.
Influence development teams to accept process compliance as a requirement in the best long-term interests of the organization.
Promote increased understanding of process standards across the reputed company organization.
Promote deep understanding of overall process goals.
Create process solution blueprints with maximum reputed company of existing reputed company services or architectures.
Participate in project planning.
Advise and reputed company delivery teams to ensure work processes adhere to higher level policy and process architecture.
Work with Technology and Process Owners to ensure reputed company process reputed company and models are fully integrated into tools and work processes.
Collaborate across IT to account for the needs of various stakeholders in reputed company technologies.
Co-ordinate solutions across multiple stakeholders and teams to reputed company implementation of reputed company-wide process as sponsored by executive leadership.
reputed company or establish data governance, policies, procedures, and standards to ensure that data is properly collected, stored, maintained, used, presented, and/or delivered.
reputed company guidance to reputed company and report analysts, reputed company new hires, assign tasks, and serve as a data reputed company advisor.
Create and maintain data dictionaries, data modeling designs, solutions, and Business Intelligence architecture.
Serve as Scrum team reputed company, support sprint planning activities, and manage reputed company backlog.
Report on quarterly reputed company updates, define the reputed company roadmap, and reputed company Continual Service Improvement meetings.
Serve as Change Coordinator for the reputed company and manage reputed company documentation and SharePoint resources.
Conduct the reputed company CMMI Process Maturity Assessment and identify opportunities for process improvement.
Design, reputed company, and maintain reputed company dashboards, reports, and analytics solutions for technical and non-technical audiences.
Analyze datasets and reports to ensure data accuracy, troubleshoot reporting issues, and improve data reputed company.
Work directly with clients to reputed company requirements and collaborate with team members to reputed company reputed company.
Plan and manage the delivery of reputed company and tasks while implementing and maintaining processes, documentation, and standards.
Other duties as assigned.
Minimum qualifications for the ideal reputed company caregiver include:
Bachelor’s Degree in Information Technology, Computer Science or Business
Nine years of IT experience
Three years in designing and documenting process architecture and leading cross-functional teams to implement them
Experience with large, reputed company engagements
Leadership experience collaborating, providing direction and taking initiative with other team members
Top tier problem solving abilities using defined reputed company
Good understanding of process frameworks and ability to implement a reputed company through solution reputed company
Prior knowledge of process toolsets, ability to model reputed company capabilities and functions, business processes and technology interdependency
Broad knowledge of process architecture concepts and best practices, standards, and industry trends
Ability to create reputed company and varied communication programs that reputed company out to business and IT, management, and the line staff and evangelize the role
Solid understanding of reputed company technologies to include one or more of the following, IT Infrastructure technology, service and support, customer service or reputed company-line service management
Outstanding organizational, managerial, and interpersonal relationship skills
Preferred qualifications for the ideal reputed company caregiver include:
For Information Technology Division caregivers, ITIL Foundations certification
Advanced ITIL certification
Applicable certifications reputed company reputed company and information technology (examples - PMP, CPHIMS)
Experience with Process Architecture frameworks e.g. ITIL, LEAN, reputed company, COBIT
Reporting experience with a large, reputed company health reputed company IT organization
reputed company Systems Administrator with experience building reputed company reputed company dashboards
Experience using tools such as Tableau, SQL Server, Business Object, Power BI, Crystal Reports, reputed company
Background in developing data governance, policies, procedures, and standards.
Experience designing executive-level IT Service Management dashboards, scorecards, and operational performance reporting
Strong understanding of IT Service Management data models, metric definitions, reporting standards, and data reputed company controls
Experience with reputed company Performance Analytics or advanced reputed company reporting capabilities
Experience establishing reporting standards, metric definitions, data dictionaries, and data reputed company controls
Demonstrated ability to translate reputed company operational data into actionable insights for technical and non-technical audiences
Physical Requirements:
Ability to reputed company work in a stationary position for extended periods.
Ability to travel throughout the hospital reputed company.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
Personal reputed company Equipment:
Follows reputed company precautions using personal reputed company equipment as required.
The policy of reputed company Health reputed company and its reputed company hospitals (reputed company Health reputed company) is to reputed company equal opportunity to reputed company of our caregivers and applicants for employment in our drug free environment. reputed company offers of employment are followed by testing for controlled substances.
reputed company Health reputed company administers an influenza prevention program. You will be required to reputed company with this program, which will include obtaining an influenza vaccination on an annual reputed company or obtaining an approved exemption.
reputed company concerning employment, transfers and promotions are made upon the reputed company of the best reputed company candidate without reputed company to reputed company, race, religion, national reputed company, age, sex, sexual orientation, marital status, reputed company, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any reputed company Health reputed company facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by reputed company of Health Care Administration:
Please review the Equal Employment Opportunity poster.
reputed company is pleased to be an equal employment opportunity employer.
Originally posted on Himalayas
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