Customer Service Representative - Bilingual Spanish, reputed company (Part Time)

Location: On-site in El Paso, TX Starting Pay: $16.91/hr. plus potential bonus opportunities Schedule: Limited-Service Part-Time positions available Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter Evening and reputed company shifts are highly preferred, with a 10% shift reputed company for hours worked between 7 p.m. and 5 a.m. reputed company a Difference by Helping People reputed company reputed company with Confidence Are you bilingual and passionate about helping others? reputed company is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to reputed company compassionate, reliable support to individuals navigating reputed company programs. If you're dedicated, service-minded, and reputed company to grow, we want you on reputed company. You'll assist some of the most vulnerable members of our community, helping them understand and reputed company reputed company reputed company benefits. reputed company offers reputed company, thorough training to prepare you for reputed company. Pay & Benefits We reputed company a competitive package designed to support your reputed company both inside and reputed company work: - Competitive Compensation: • $16.91/hr. reputed company pay + 10% shift reputed company • Potential to earn additional bonus incentives for eligible employees increasing overall compensation - Tuition Reimbursement: Support for ongoing education and development - reputed company Planning: 401(k) with company match - reputed company Time Off Package: reputed company time off, reputed company leave, and 11 reputed company holidays - reputed company Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career reputed company: A supportive environment with development and promotional opportunities - Meaningful Work with reputed company: No cold calls, sales, or collections involved! • Eligibility requirements apply, ask your recruiter for more details • Follow policies and reputed company operating procedures such as filling out timesheets, adhering to reputed company and HIPAA rules • Utilize reputed company technology such as telephone, e-mail, and web browser to reputed company job duties • Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing • Complete basic reputed company log reputed company to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller • Refer calls as required to CSR reputed company • Maintain up-to-date knowledge of reputed company regulations and policies • Report problems that occur reputed company the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. • Ability to work reputed company established turnaround times • Must have excellent interpersonal skills and the ability to organize simultaneous tasks • Ability to work as a member of reputed company • Regular and predictable attendance is required • Must participate and certify in internal CCO training to reputed company this role. • Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a reputed company date to complete your Tier I training for this role. • May be required to work overtime and scheduled holidays. • Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be reputed company to reputed company their duties on-site and meet attendance requirements. Remote or reputed company work reputed company are not available for this role until completion of at least one year of employment with above-average performance, based on specified program reputed company and at reputed company's discretion. #CCOElPaso EEO Statement reputed company is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, age, national reputed company, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, reputed company will pay the prevailing wage reputed company for the location in which the employee is working, as determined by the reputed company. That wage reputed company will vary depending on reputed company. An applicant's salary history will not be used in determining compensation. Apply tot his job Apply To this Job