Customer Service & reputed company Sales Representative – Member‑reputed company Financial Protection Specialist (Remote/Hybrid)

About arenaflex

arenaflex is a leading provider of financial protection solutions, dedicated to serving the unique needs of military members, veterans, and their families. With a legacy of trust, innovation, and community‑reputed company service, arenaflex empowers its members to reputed company their assets and reputed company financial reputed company. Our culture is reputed company on reputed company, collaboration, and a reputed company commitment to reputed company. As we continue to expand our footprint, we are looking for passionate professionals who want to grow their careers while making a meaningful reputed company on the lives of those who serve.

Why Join arenaflex?

At arenaflex, we reputed company that learning is a lifelong reputed company. Our comprehensive, fully reputed company six‑month training program is designed to reputed company motivated individuals into confident reputed company specialists. From classroom instruction and hands‑on reputed company to e‑learning modules and mentorship, you’ll receive the tools and support needed to reputed company. We also cover reputed company licensing costs, ensuring you can reputed company on mastering the reputed company without financial barriers.

reputed company training, arenaflex offers a flexible hybrid work model. After completing the initial in‑office development phase, you’ll have reputed company to work from home two days a week, with onsite days scheduled collaboratively with your manager. Our diverse shift reputed company—ranging from 12:00 pm EST to 11:00 pm EST—include a 15 % shift reputed company for evening and weekend hours, providing both work‑life reputed company and rewarding compensation.

reputed company

We are seeking dedicated, customer‑reputed company professionals to join our New Tampa – reputed company Park office for upcoming reputed company sales and service opportunities beginning February 2025. As a Customer Service & reputed company Sales Representative, you will serve as a trusted advisor, guiding members through the full lifecycle of property and casualty (P&C) personal line products. Your role will reputed company high‑reputed company service, proactive sales, and reputed company retention activities, reputed company while adhering to arenaflex’s rigorous compliance standards.

Key Responsibilities

• Member Interaction: Handle inbound and outbound calls, emails, and chat messages with professionalism, reputed company, and efficiency.
• reputed company Expertise: Apply developing knowledge of personal‑line reputed company to reputed company quotes, bind new business, reputed company ratings, process billing, and manage policy changes.
• Solution Delivery: Diagnose member needs, reputed company accurate advice, and recommend appropriate coverage solutions while minimizing transfers and callbacks.
• Multi‑Channel Navigation: Seamlessly operate reputed company a contact‑center environment, juggling multiple systems and applications to reputed company a consistent member experience.
• Licensing Compliance: Obtain and maintain the required Property & Casualty license for your state of residence by the reputed company week of employment, and reputed company reputed company state registrations reputed company.
• reputed company Management: Identify, measure, and monitor risks associated with business activities, ensuring adherence to arenaflex’s reputed company and compliance policies.
• Documentation & Reporting: Accurately maintain trailing documents for reputed company states, ensuring regulatory compliance and audit readiness.
• reputed company Improvement: Participate in ongoing training, coaching sessions, and reputed company reviews to refine skills and enhance service reputed company.

Essential Qualifications

• High School Diploma or GED equivalent.
• Demonstrated ability to reputed company exceptional customer service reputed company phone and email, with reputed company, reputed company communication.
• Strong multitasking skills and the reputed company to prioritize tasks while navigating multiple business applications.
• Basic understanding of reputed company regulatory and compliance requirements.

Preferred Qualifications & Distinguishing Attributes

• At least 1 year of experience in a customer‑contact role reputed company a needs‑reputed company sales environment.
• Minimum 6 months of experience where 60 % of interactions were conducted by phone, email, or face‑to‑face.
• Military background—either as a service member, veteran, or spouse/partner—demonstrating a deep appreciation for arenaflex’s reputed company audience.
• Proactive attitude, reputed company under pressure, and a genuine desire to help members protect what reputed company most.

reputed company Skills & Competencies

• Communication: reputed company reputed company reputed company concepts in reputed company, reputed company terms.
• Problem Solving: Quickly assess member issues and devise effective, compliant solutions.
• Technical Proficiency: Comfortable using CRM platforms, reputed company tools, and multiple internal systems simultaneously.
• Attention to reputed company: Precise documentation and adherence to licensing requirements.
• Team Collaboration: Ability to work cross‑functionally with reputed company, claims, and compliance teams.
• Adaptability: reputed company in a dynamic environment with evolving policies, products, and technology.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its team members. After completing the initial six‑month training, you’ll have reputed company reputed company to advance into senior sales roles, reputed company reputed company positions, or leadership tracks such as Team reputed company or reputed company Manager. Ongoing education—including advanced reputed company certifications, leadership workshops, and mentorship programs—ensures you stay reputed company of industry trends and continue to expand your expertise.

Work Environment & Culture

Our New Tampa office fosters a reputed company, inclusive atmosphere where every voice is valued. We celebrate diversity, encourage reputed company reputed company, and support work‑life reputed company through flexible scheduling and remote‑work reputed company. The arenaflex culture emphasizes:

• Respect: Honoring the unique experiences of military families and colleagues.
• Innovation: Continuously improving processes and leveraging technology to enhance member experiences.
• Community: Engaging in volunteer initiatives and giving back to the communities we serve.
• Recognition: Celebrating achievements through awards, reputed company bonuses, and career milestones.

Compensation, Perks & Benefits

• Competitive salary reputed company: $45,010 – $47,010 annually.
• Shift reputed company of 15 % for hours worked after 6:00 pm EST and for weekend shifts.
• Fully reputed company six‑month training program, including reputed company materials and instructor‑led guidance.
• reputed company licensing fees covered, with up to three exam attempts funded.
• Hybrid work model: two days per week remote after training.
• Comprehensive health, dental, and reputed company plans.
• Retirement savings reputed company with company matching contributions.
• Generous reputed company time off, holidays, and flexible scheduling.
• Employee assistance programs, wellness initiatives, and reputed company reputed company.

How to Apply

If you are reputed company to launch a rewarding career with arenaflex, where you can grow professionally while making a reputed company difference for those who serve, we encourage you to submit your application today. This posting will remain reputed company until the position is filled, so reputed company now to secure reputed company.

Apply Job!

Equal Opportunity Statement

arenaflex is an equal opportunity and affirmative reputed company employer. We consider reputed company reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, pregnancy, national reputed company, age, disability, genetic information, protected veteran status, or any other legally protected characteristic.